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madisonao0214
Participant
March 4, 2016
Question

Flash on chromebook not even showing built-in microphone or camera... HELP.

  • March 4, 2016
  • 1 reply
  • 5080 views

So here is my problem.

I just bought a new ACER Chromebook 15, and I think that it's great, but my flash player isn't working properly!

There is a built-in microphone and camera in this unit, and the ability to link with my USB microphone.

And when I go to the audio settings, both microphones show up perfectly. As such:

HOWEVER

when trying to record from flash, it doesn't even show up with the built-in parts.

It looks exactly the same for the mic and camera sections.

Please help me. I really need this to work, or I need to know if I need to return this device and get a new one. It's a chomebook so I can't uninstall. I've tried restarting, disabling and enabling flash again, I've tried updating it - but I can't. And I've tried everything I can think of (or find online) in the settings!

Thank you so much for your help.

Please reply if you can.

This topic has been closed for replies.

1 reply

K
Community Manager
Kratika AgarwalCommunity Manager
Community Manager
March 4, 2016

Hi,

Please go to below link and click on check now button to see the flash player version:

https://helpx.adobe.com/flash-player.html

Also please upgrade your chrome browser to latest.
Check on other browsers and see if the issue exist.

M
madisonao0214Author
Participant
March 4, 2016

Hi there Kratika Agarwal,

Here is what shows up:

Unfortunately, on chromebook I cannot use any other browsers, or even attempt to download an update of chrome as it claims to update automatically.

I am just a little frustrated, as I used this function perfectly on the chromebook that I had before this, but it got water damage, so I bought this new one today and it isn't working. It's part of my job, so this is really setting me behind...

Thank you so much for your help, and I hope you may have another idea.

K
Community Manager
Kratika AgarwalCommunity Manager
Community Manager
March 4, 2016

Hi,

Try below steps:

open chrome browser and click on customize and control google chrome tab on top right side of browser

Go to Help>About google chrome> and see if the browser is checking for updates.

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