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bobs66005675
Participant
March 24, 2015
Question

"Flash out of date" comes up, new install, and will not accept Password for install? Next step?

  • March 24, 2015
  • 1 reply
  • 125 views

"Flash out of date" comes up, i do a new install, the log-in and password windows pops up, I type in password and it will not accept.

I have changed password, confirmed password, rebooted several times, and it still will not re-insall new version.

I am stuck.

HELP!

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    1 reply

    jeromiec83223024
    jeromiec83223024
    Inspiring
    March 24, 2015

    This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

    If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

    If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

    If you're still stumped, you may need to reset the password on your Mac:

    http://support.apple.com/kb/PH18653

    http://support.apple.com/kb/PH14325

    http://support.apple.com/en-us/HT201240

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