Flash Player 10.1 won't replace 10.0

Forum|Forum|15 years ago
July 21, 2010
1 reply
1811 views

I am unable to upgrade my installation of Adobe Flash Player 10.0.32.18 to the latest version of 10.1. I am running Firefox 3.6.7 on an XP SP3 machine. I am not a system admin (this is just a workstation), but my account does have admin rights.

In a nutshell, I installed 10.0 some time ago (and has worked just fine). When the 10.1 update was released and Firefox pointed out that I might want to upgrade, I did so, using the Adobe DLM software. It showed 10.1 being downloaded and installed, though once the page refreshed to show the complete installation, the Flash animation still shows 10.0.32.18 as the installed version. Checking my Firefox plugins confirms that 10.1 was not actually installed.

I've uninstalled via Windows' "Add and Remove Programs" screen and then reinstalled, but I get the same thing. I've even used Adobe's uninstallation tool to no avail. No matter what I do, installing 10.1 results in 10.0.32.18 being installed.

Any ideas?

This topic has been closed for replies.

G

GuJiaXianAuthor

Participant

No ideas? I suppose I shouldn't complain since this is a work computer and Flash does still work, but I'd like to plug any security holes, since our IT department isn't so hot on doing so.

A

Anonymous

Hi, are you the Administrator? You need full Admin. rights to Install Flash Player. That Flash Player version is quite old. The Adobe Uninstaller is the only way to Uninstall Flash Player. Also be aware the Uninstaller removes Flash Player from ALL browsers.

Someone not too long ago had Admin rights, but was on a domain and that didn't work. If you want to try again, I would follow the instrctions on the Adobe Uninstall guide and download the Uninstaller to your Desktop.

http://kb2.adobe.com/cps/141/tn_14157.html

Download the Flash Player Installer for Firefox and SAVE it to your Desktop:

http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe

Be sure to follow instructions on the Uninstaller guide, Close all browsers, Run the Uninstaller, Reboot, followed by the Installer and a final Reboot.

Test here: http://www.adobe.com/software/flash/about/

Hope that works for you.

Thanks,

eidnolb

G

GuJiaXianAuthor

Participant

Didn't work. I downloaded both the uninstaller and the installer. I ran the uninstaller, rebooted, ran the installer, rebooted, and then visited the "About" page to check my version. I'm still stuck with 10.0.32.18.

Is there a way to manually install? That is, downloading actual files and dumping them in the folders where they belong?

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