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A
Anonymous
July 2, 2011
Question

Flash Player 10.3.181.34 , cant use settings

  • July 2, 2011
  • 3 replies
  • 3242 views

If i try to use the settings , the small window shows up , but i can click everywhere and nothing happens.

in same time the whole flash game and Firefox Tab is freezing and i cant do anything anymore.
the player runs fine but i cant change the settings ...
how can i undo this problem?

    This topic has been closed for replies.

    3 replies

    B
    brina0214
    Participant
    July 22, 2011

    I'm having the same issue, where the box pops you to "accept" or "deny" to use local storage, but I can't click on anything and the box won't go away.  The only thing I can do it close out the window. 

    Any fixes???

    It worked fine before I updated to Lion on Wed, why oh why can't Adobe and Apple just get along!!

    M
    Adobe Employee
    Matt Talistu
    Adobe Employee
    July 22, 2011

    For the OSX Lion issue, see this thread:

    http://forums.adobe.com/thread/880212

    In short, you can use the Local Settings Manager (which shipped with Flash Player 10.3) to modify your local storage settings as a workaround until a fix is shipped for the OSX Lion issue.

    Also, you can apparently TAB over to the Close button on the Settings UI to dismiss the non-responsive dialog instead of having to close the browser.

    Z
    Zootalaws
    Participant
    July 22, 2011

    This doesn't resolve the problem.

    The problem isn't just that you can't get the settings dialog to respond, it is that the default setting for 'use hardware acceleration' is set on, and if you can't turn it off, you get sound but no video.

    I have upgraded to build MAC 10,3,181,35 and the problem is still there.

    I have deleted the cache files, the macromedia preferences files, done a disk app scan/repair for disk permissions and nothing works.

    Perhaps a workaround to allow us to turn off hardware acceleration while you make a new build?

    A
    Anonymous
    July 22, 2011

    doesnt helped at all , still cant use the settings or turn off hardware acceleration

    pwillener
    pwillener
    Legend
    July 3, 2011

    What is your operating system & version?

    A
    Anonymous
    July 3, 2011

    Win XP SP3

    pwillener
    pwillener
    Legend
    July 4, 2011

    Try deleting the 'Flash Player' folders in %appdata%\Adobe and %appdata%\Macromedia

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