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FirefoxAdobeNotWorking
Participant
June 26, 2012
Answered

Flash Player 11.3.300.262 Not working with Firefox. I think I found the problem.

  • June 26, 2012
  • 2 replies
  • 74409 views

*Flash Player 11.3.300.262 is not working with Firefox. I think I found the problem.*

Millions of people got off work & turned on there computers recently to discover that Firefox is not playing any videos or flash content. Just like me, millions of people are randomly searching the internet in a futile & frustrating attempt at answers. Unfortunately, many of those people will simply stop using firefox & deem it a glitchy, unreliable browser.

This happened to me a couple days ago. I started up my computer & got a pop-up from Adobe saying that I need to update my flash player to 11.3.300.262. I've always thought of adobe as being a reliable software company, so I clicked on it with confidence that things will be working even smoother. To my horror, I relalized that right after the update, my main browser, firefox was destroyed. Then I went on the frustrating process of uninstalling, re-installing, running virus scan, researching the internet like a lost child. I said to myself, "that's why I hate updating stuff, because updates always seem to change stuff you don't want it to change & there always seems to be a problem with the updates." I usualy update software months after it releases, because microsoft & all the other software companies always seem not to test there stuff properly before releasing them. Then we have to look at a glitchy computer until the next update fixes it. Well, that is my rant. Now let me discuss the problem I found.

Problem:

What I did was, go into my firefox extentions menu & I disabled the 11.3.300.262 & I re-enabled the previous flash player. After that, everything worked perfect again. Then a today (a week later), I turned on my computer & my firefox wasn't playing any videos or flash content again. I went into my firefox extenions menu again, & I discovered that my old flash player had been deleted, & this new glitchy 11.3.300.262 had been enabled. Why did adobe feel the need to into my computer & automaticly delete & update my flash player. Now it doesn't work. THIS IS REALY FRUSTRATING!

The Issue I discovered:

"RealPlayer" is the most popular video program & it is installed on millions of computers. For some strange reason Firefox does not want its users to use Real Player. Specifically the RealPlayer Browser Record Plugin 15.0.2. I also discovered that my Browser Record Plugin 15.0.2 was automatically disabled when the Adobe 11.3.300.262 was automatically updated also.

- Maybe this could be because of some copyright conspiracy to keep people from downloading videos from the web.

- Maybe firefox wants people to use there download add-on instead of RealPlayers downloader.

I don't know what ther reason is. But what I do know is Nobody is going to delete there RealPlayer from there computer just to use FireFox. We can simply use Chrome or Internet explorer. I took the advise from Adobe & disabled the FireFox RealPlayer Extention. I also went into my RealPlayer preferences options, But there was no option to disable download recording from FireFox. BECAUSE I ALREADY DISABLED THE ADD-ON in FireFoxes menu.

Solution:

Step 1: Adobe needs to update all the computers with the previous flash player. That way we can choose to enable the previous flash player in our FireFox. or wait until a new update fixes the problem with firefox.

Step 2: Adobe & FireFox need to get together & go back to the drawing board. They need to create a update that actually works on computers that have Real Player installed on them. I don't care which company does the update. All I care about is if it works. Thank You.

Oh yea, Im running FireFox 13.0.1, Windows 7, HP computer, Real Player is up to date.

    This topic has been closed for replies.
    Correct answer Nightdive

    Nightdive wrote:

    Realplayer installs a Plugin and an extension into Firefox.

    This extension itself installs an NPAPI Proxy. That means it installs like a firewall between the browser and the Flash Plugin to capture the communication and to catch the videos.

    Realplayer is doing something wrong if it works without it !

    This is not Firefox fault nor Adobe fault.

    You get this only in Firefox because the new Protected Mode is enabled only for Firefox.

    What you can try is to disable the browser record plugin and the extension in Firefox.

    The new protected mode is also causing a lot of crashes and that is Adobes fault.

    I don't know what the heII is going one. We shouldn't have to be computer tech experts just to figure this out. I think I'll just stop using FireFox. Maybe a couple months from now or maybe a year, Adobe & FireFox will get it together to fix this issue. Until then, Chrome & IE here I come. If FireFox or Adobe looses money on this, oh well. We all know Corporate executives love every penny of profit and there willing to layoff anybody to keep that profit. Just sayin.


    FirefoxAdobeNotWorking wrote:


    We all know Corporate executives love every penny of profit and there willing to layoff anybody to keep that profit. Just sayin.

    Mozilla is a non profit organisation and Adobe will not loose anything if you switch to chrome or IE.

    2 replies

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    nicotinic
    Participant
    September 28, 2012

    Here's a solution: In Firefox disabling both the Extension for Realplayer AND the Plugins for Realplayer did the trick and allowed me to watch Adobe Flash videos online through Firefox without any other adjustments to the OS.

    You do NOT have to disable the Realplayer Downloader for your other browsers(Chrome, Opera(doesnt work anyway) and IE9).

    Firefox ver. 15.0.1

    Windows 7 64bit SP 1

    M
    megaDee
    Participating Frequently
    September 29, 2012

    Uninstalling both RealPlayer plugins\extensions and all together RealPlayer never worked for me.

    D
    DomBray
    Participant
    June 26, 2012

    Well since you posted this I managed to get firefox to play videos again so thank you.  What I actually had to do was go into Realplayer and tell it not to download or record videos FROM ANY WEB BROWSER.

    I had already disabled the extentions in Firefox, but until I turned it off for Chrome and IE as well, I could not get the flash player to work in Firefox. 

    What is really odd is that IE and Chrome have no problem runing Flash and Realplayer, only firefox appeared to have a problem, though they seem to insist on wanting to cause one for the other browsers too!

    If you wanted to, I expect you could uninstall flash, install a previous version and tell it not to auto update.  I think the previous versions archive is here:

    http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

    F
    FirefoxAdobeNotWorkingAuthor
    Participant
    June 27, 2012

    DomBray wrote:

    Well since you posted this I managed to get firefox to play videos again so thank you.  What I actually had to do was go into Realplayer and tell it not to download or record videos FROM ANY WEB BROWSER.

    I had already disabled the extentions in Firefox, but until I turned it off for Chrome and IE as well, I could not get the flash player to work in Firefox. 

    What is really odd is that IE and Chrome have no problem runing Flash and Realplayer, only firefox appeared to have a problem, though they seem to insist on wanting to cause one for the other browsers too!

    If you wanted to, I expect you could uninstall flash, install a previous version and tell it not to auto update.  I think the previous versions archive is here:

    http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html

    That's exactly what the problem is. We have to disable "RealPlayer Downloader" for ALL our browsers, to get FireFox to work. We should not have to do that. I don't care if FireFox doesn't like RealPlayer. But people still need to be able to use RealPlayer on Internet Explorer & Chrome.

    Adobe & FireFox need to fix this ASAP, before people stop using FireFox.

    N
    Nightdive
    Participant
    June 27, 2012

    Realplayer installs a Plugin and an extension into Firefox.

    This extension itself installs an NPAPI Proxy. That means it installs like a firewall between the browser and the Flash Plugin to capture the communication and to catch the videos.

    Realplayer is doing something wrong if it works without it !

    This is not Firefox fault nor Adobe fault.

    You get this only in Firefox because the new Protected Mode is enabled only for Firefox.

    What you can try is to disable the browser record plugin and the extension in Firefox.

    The new protected mode is also causing a lot of crashes and that is Adobes fault.

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