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SgtHickey
Participant
August 10, 2012
Question

Flash Player 11.3 installation problems

  • August 10, 2012
  • 1 reply
  • 1086 views

When I try to load Adobe Flash Player 11.3 it tells me it is already installed.  I have repeatedly gone to the Flash Player troubleshooting page.  No version shows in the box.  I have uninstalled any and all Adobe Flash Player versions rebooted my computer and attempted to reinstall.  I get the same message. Please help ! Right now I show Adobe Flash Player 11 ActiveX as installed when I look under my Programs & Features

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1 reply

VikramGaur
Adobe Employee
VikramGaur
Adobe Employee
August 10, 2012

Hello,

Welcome to Adobe Forums,

Use Flash Player Uninstaller to remove Adobe Flash Player completely :

http://download.macromedia.com/get/flashplayer/current/support/uninsta ll_flash_player.exe

Once Flash Player uninstall successfully, then you can download Adobe Flash Player 11.3 from http://get.adobe.com/flashplayer

Thanks,

Vikram

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