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Participating Frequently
September 25, 2012
Question

flash player 11.4.402.278 causing firefox to crash

  • September 25, 2012
  • 1 reply
  • 23797 views

i dont know if this is posting in the right place (my first post and it took me a while to even find how to post) and im not 100% sure that it is flashplayer but its the only thing thats been updated/ installed/ changed since this started happening. firefox randomly crashes when im on youtube or anything that uses flashplayer and when i go to the window task manager i have two flashplayer plugins loaded when ever firefox is loaded. i tried updating firefox and flashplayer and everything is up to date but still crashes. i tried uninstalling flashplayer and firefox and reinstalling both but still the same problem. and firefox gets a corrupt dump report every time so i have know way of knowing whats causing it offically. it happens 6-8 times a day and is making firefox unusable. is the double flashplayer plugin problem happening to anyone else? and if so how can i fix it?

windows 7 32 bit os

flashplayer     11.4.402.278

firefox 15.0.1

i have looked everywere on info for this but all i could find was similar issues people had with older versions of firefox

This topic has been closed for replies.

1 reply

MrX1980
Legend
September 25, 2012
Participating Frequently
September 25, 2012

thank you for your reply. it is not an hp notebook its a custom built computer i built myself

and here is the dxdiag.txt

------------------

System Information

------------------

Time of this report: 9/25/2012, 11:09:22

       Machine name: DAVID-PC

   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)

           Language: English (Regional Setting: English)

System Manufacturer: INTEL_

       System Model: BGP6710J

               BIOS: Default System BIOS

          Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz

             Memory: 16384MB RAM

Available OS Memory: 3318MB RAM

          Page File: 2485MB used, 4149MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

  DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: AMD Radeon HD 6900 Series

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x6718)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00

     Display Memory: 1353 MB

   Dedicated Memory: 4046 MB

      Shared Memory: 1403 MB

       Current Mode: 5760 x 1080 (32 bit) (60Hz)

       Monitor Name: Acer A221HQV

      Monitor Model: Acer A221HQV

         Monitor Id: ACR01C9

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: DVI

       Monitor Name: Acer A221HQV

      Monitor Model: Acer A221HQV

         Monitor Id: ACR01C9

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: DVI

       Monitor Name: Acer A221HQV

      Monitor Model: Acer A221HQV

         Monitor Id: ACR01C9

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: Displayport External

        Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap

Driver File Version: 8.17.0010.1140 (English)

     Driver Version: 8.982.0.0

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 7/27/2012 22:15:42, 931328 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-2458-11CF-4671-3A11BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x6718

          SubSys ID: 0x31301682

        Revision ID: 0x0000

Driver Strong Name: oem57.inf:ATI.Mfg.NTx86.6.1:ati2mtag_NICayman:8.982.0.0:pci\ven_1002&dev_6718

     Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C

   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

-------------

Sound Devices

-------------

            Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_80862007&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHDA.sys

         Driver Version: 6.00.0001.6602 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 3/27/2012 17:03:36, 3204200 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)

Default Sound Playback: No

Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_80862007&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHDA.sys

         Driver Version: 6.00.0001.6602 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 3/27/2012 17:03:36, 3204200 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)

Default Sound Playback: No

Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_80862007&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHDA.sys

         Driver Version: 6.00.0001.6602 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 3/27/2012 17:03:36, 3204200 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

            Description: Microphone (HD Pro Webcam C910)

  Default Sound Capture: Yes

  Default Voice Capture: Yes

            Driver Name: USBAUDIO.sys

         Driver Version: 6.01.7601.17514 (English)

      Driver Attributes: Final Retail

          Date and Size: 11/20/2010 17:29:03, 80768 bytes

              Cap Flags: 0x0

           Format Flags: 0x0

            Description: Microphone (Realtek High Definition Audio)

  Default Sound Capture: No

  Default Voice Capture: No

            Driver Name: RTKVHDA.sys

         Driver Version: 6.00.0001.6602 (English)

      Driver Attributes: Final Retail

          Date and Size: 3/27/2012 17:03:36, 3204200 bytes

              Cap Flags: 0x0

           Format Flags: 0x0

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Programmable Hotkeys

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x5081

        FF Driver: n/a

      Device Name: Saitek Eclipse Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x8020

        FF Driver: n/a

      Device Name: Saitek Eclipse Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x8020

        FF Driver: n/a

      Device Name: Saitek Eclipse Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x8020

        FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x1C26

| Matching Device ID: usb\root_hub20

| Service: usbhub

| Driver: usbhub.sys, 3/24/2011 22:58:37, 258560 bytes

| Driver: usbd.sys, 3/24/2011 22:57:53, 5888 bytes

|

+-+ Generic USB Hub

| | Vendor/Product ID: 0x8087, 0x0024

| | Location: Port_#0001.Hub_#0002

| | Matching Device ID: usb\class_09

| | Service: usbhub

| | Driver: usbhub.sys, 3/24/2011 22:58:37, 258560 bytes

| |

| +-+ Generic USB Hub

| | | Vendor/Product ID: 0x1A40, 0x0201

| | | Location: Port_#0006.Hub_#0004

| | | Matching Device ID: usb\class_09

| | | Service: usbhub

| | | Driver: usbhub.sys, 3/24/2011 22:58:37, 258560 bytes

| | |

| +-+ Cyborg R.A.T.7 Mouse (USB)

| | | Vendor/Product ID: 0x06A3, 0x0CCB

| | | Location: Port_#0008.Hub_#0004

| | | Matching Device ID: usb\vid_06a3&pid_0ccb

| | | Lower Filters: SaiU0CCB

| | | Service: HidUsb

| | | Driver: SaiU0CCB.sys, 3/23/2011 15:24:18, 35208 bytes

| | | Driver: hidusb.sys, 11/20/2010 17:29:03, 24064 bytes

| | | Driver: hidclass.sys, 11/20/2010 17:29:03, 55808 bytes

| | | Driver: hidparse.sys, 7/13/2009 19:51:00, 25728 bytes

| | |

| | +-+ Cyborg R.A.T.7 Mouse (HID)

| | | | Vendor/Product ID: 0x06A3, 0x0CCB

| | | | Matching Device ID: hid\vid_06a3&pid_0ccb

| | | | Lower Filters: SaiK0CCB

| | | | Service: mouhid

| | | | Driver: SaiK0CCB.sys, 3/23/2011 15:24:18, 142344 bytes

| | | | Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes

| | | | Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

| | | | Driver: WdfCoInstaller01009.dll, 8/14/2009 01:40:46, 1176312 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ HID Keyboard Device

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 17:29:03, 28160 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ HID Keyboard Device

| Vendor/Product ID: 0x06A3, 0x8020

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 17:29:03, 28160 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ HID-compliant mouse

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes

| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 11/20/2010 17:29:03, 53120 bytes

| Driver: sermouse.sys, 7/13/2009 19:45:08, 19968 bytes

| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

Free Space: 124.0 GB

Total Space: 244.1 GB

File System: NTFS

      Model: M4-CT256M4SSD2

      Drive: D:

Free Space: 4.2 GB

Total Space: 4.2 GB

File System: NTFS

      Model: WDC WD3200AVBS-63TAA0

      Drive: E:

      Model: TSSTcorp CDDVDW SH-222AL

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

--------------

System Devices

--------------

     Name: Intel(R) PCH SMBus Controller - 1C22 (Intel(R) SMBus 2.0 Driver)

Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_47428086&REV_05\3&21436425&0&FB

   Driver: C:\Windows\system32\drivers\intelsmb.sys, 6.08.0001.0002 (English), 4/18/2011 20:18:14, 22272 bytes

     Name: Intel(R) 82579V Gigabit Network Connection

Device ID: PCI\VEN_8086&DEV_1503&SUBSYS_00008086&REV_05\3&21436425&0&C8

   Driver: C:\Windows\system32\DRIVERS\e1c6232.sys, 11.08.0074.0000 (English), 9/21/2010 02:33:00, 238248 bytes

   Driver: C:\Windows\system32\e1c6232.din, 12/23/2009 07:12:56, 3109 bytes

   Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/25/2009 22:05:46, 28792 bytes

   Driver: C:\Windows\system32\NicInstC.dll, 9.10.0049.0000 (English), 7/26/2010 13:30:12, 74944 bytes

   Driver: C:\Windows\system32\e1cmsg.dll, 10.00.0068.0000 (English), 7/30/2010 12:56:36, 68264 bytes

     Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_20078086&REV_05\3&21436425&0&D8

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

     Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0105

Device ID: PCI\VEN_8086&DEV_0105&SUBSYS_20108086&REV_09\3&21436425&0&09

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: Renesas Electronics USB 3.0 Host Controller

Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_01941033&REV_03\FFFFFFFFFFFFFFFF00

   Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 2.00.0020.0000 (English), 7/26/2010 21:45:28, 140672 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E

Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_47428086&REV_B5\3&21436425&0&E7

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101

Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_20108086&REV_09\3&21436425&0&08

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_AA80&SUBSYS_AA801682&REV_00\4&2CE432A0&0&0109

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C

Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_47428086&REV_B5\3&21436425&0&E6

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100

Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_20108086&REV_09\3&21436425&0&00

   Driver: n/a

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_AA80&SUBSYS_AA801682&REV_00\4&1B2BA782&0&0108

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

     Name: Intel(R) P67 Express Chipset Family LPC Interface Controller - 1C46

Device ID: PCI\VEN_8086&DEV_1C46&SUBSYS_47428086&REV_05\3&21436425&0&F8

   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:43, 13888 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_47428086&REV_B5\3&21436425&0&E3

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: Marvell 61xx RAID Controller

Device ID: PCI\VEN_11AB&DEV_6121&SUBSYS_61118086&REV_B2\4&1A2A405F&0&00E7

   Driver: C:\Windows\system32\DRIVERS\mv61xx.sys, 1.02.0000.7600 (English), 10/6/2010 01:52:14, 156200 bytes

   Driver: C:\Windows\system32\DRIVERS\mv61xxmm.sys, 1.00.0000.1200 (English), 10/5/2010 23:53:22, 5632 bytes

   Driver: C:\Windows\system32\mvcoinst.dll, 1.00.0000.0004 (English), 9/15/2009 07:10:40, 40448 bytes

     Name: AMD Radeon HD 6900 Series

Device ID: PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00\4&2CE432A0&0&0009

   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1253 (English), 7/28/2012 00:06:48, 8758784 bytes

   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 7/27/2012 21:12:54, 53248 bytes

   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6268 (English), 7/27/2012 21:14:22, 296448 bytes

   Driver: C:\Windows\system32\atiumdag.dll, 9.14.0010.0924 (English), 7/28/2012 00:09:16, 5538984 bytes

   Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0363 (English), 7/27/2012 21:32:32, 4751872 bytes

   Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0023 (English), 7/27/2012 22:08:12, 163840 bytes

   Driver: C:\Windows\system32\atiicdxx.dat, 4/12/2012 15:30:10, 637743 bytes

   Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 7/27/2012 21:08:36, 56832 bytes

   Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 7/27/2012 21:08:36, 56832 bytes

   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1106 (English), 7/27/2012 21:15:20, 368640 bytes

   Driver: C:\Windows\system32\atiumdva.cap, 7/27/2012 21:30:54, 3187136 bytes

   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 7/27/2012 22:08:02, 20992 bytes

   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 7/27/2012 22:15:50, 163840 bytes

   Driver: C:\Windows\system32\ativvsva.dat, 4/5/2012 21:21:42, 157144 bytes

   Driver: C:\Windows\system32\ativvsvl.dat, 4/5/2012 21:21:42, 204952 bytes

   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1126 (English), 7/27/2012 22:09:30, 217600 bytes

   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1126 (English), 7/27/2012 22:10:10, 469504 bytes

   Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 7/27/2012 22:07:52, 43520 bytes

   Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4591.38120 (English), 7/27/2012 22:10:40, 442368 bytes

   Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.11762 (English), 7/27/2012 22:50:10, 20546560 bytes

   Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1741 (English), 7/27/2012 21:30:10, 13605888 bytes

   Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1741 (English), 7/27/2012 21:35:08, 46080 bytes

   Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1741 (English), 7/27/2012 21:35:00, 44032 bytes

   Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 18:06:16, 3917 bytes

   Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6268 (English), 7/27/2012 21:13:32, 83456 bytes

   Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6268 (English), 7/27/2012 21:14:56, 33280 bytes

   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6268 (English), 7/27/2012 21:15:08, 14848 bytes

   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 18:35:28, 118784 bytes

   Driver: C:\Windows\system32\atiapfxx.blb, 7/27/2012 22:17:00, 268728 bytes

   Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0451 (English), 7/27/2012 22:07:10, 6430208 bytes

   Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6268 (English), 7/27/2012 21:13:48, 109568 bytes

   Driver: C:\Windows\atiogl.xml, 7/16/2012 05:33:18, 38557 bytes

   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 12:34:18, 45056 bytes

   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 15:32:08, 294912 bytes

   Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1140 (English), 7/27/2012 22:15:42, 931328 bytes

   Driver: C:\Windows\system32\coinst_8.982.dll, 1.00.0004.0007 (English), 7/27/2012 23:43:04, 58880 bytes

     Name: Intel(R) Management Engine Interface

Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_47428086&REV_04\3&21436425&0&B0

   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12

Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_47428086&REV_B5\3&21436425&0&E1

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: PCI standard PCI-to-PCI bridge

Device ID: PCI\VEN_10E3&DEV_8113&SUBSYS_00000000&REV_00\4&1CA9495D&0&00E3

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: AMD Radeon HD 6900 Series

Device ID: PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00\4&1B2BA782&0&0008

   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1253 (English), 7/28/2012 00:06:48, 8758784 bytes

   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 7/27/2012 21:12:54, 53248 bytes

   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6268 (English), 7/27/2012 21:14:22, 296448 bytes

   Driver: C:\Windows\system32\atiumdag.dll, 9.14.0010.0924 (English), 7/28/2012 00:09:16, 5538984 bytes

   Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0363 (English), 7/27/2012 21:32:32, 4751872 bytes

   Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0023 (English), 7/27/2012 22:08:12, 163840 bytes

   Driver: C:\Windows\system32\atiicdxx.dat, 4/12/2012 15:30:10, 637743 bytes

   Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 7/27/2012 21:08:36, 56832 bytes

   Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 7/27/2012 21:08:36, 56832 bytes

   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1106 (English), 7/27/2012 21:15:20, 368640 bytes

   Driver: C:\Windows\system32\atiumdva.cap, 7/27/2012 21:30:54, 3187136 bytes

   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 7/27/2012 22:08:02, 20992 bytes

   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 7/27/2012 22:15:50, 163840 bytes

   Driver: C:\Windows\system32\ativvsva.dat, 4/5/2012 21:21:42, 157144 bytes

   Driver: C:\Windows\system32\ativvsvl.dat, 4/5/2012 21:21:42, 204952 bytes

   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1126 (English), 7/27/2012 22:09:30, 217600 bytes

   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1126 (English), 7/27/2012 22:10:10, 469504 bytes

   Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 7/27/2012 22:07:52, 43520 bytes

   Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4591.38120 (English), 7/27/2012 22:10:40, 442368 bytes

   Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.11762 (English), 7/27/2012 22:50:10, 20546560 bytes

   Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1741 (English), 7/27/2012 21:30:10, 13605888 bytes

   Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1741 (English), 7/27/2012 21:35:08, 46080 bytes

   Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1741 (English), 7/27/2012 21:35:00, 44032 bytes

   Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 18:06:16, 3917 bytes

   Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6268 (English), 7/27/2012 21:13:32, 83456 bytes

   Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6268 (English), 7/27/2012 21:14:56, 33280 bytes

   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6268 (English), 7/27/2012 21:15:08, 14848 bytes

   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 18:35:28, 118784 bytes

   Driver: C:\Windows\system32\atiapfxx.blb, 7/27/2012 22:17:00, 268728 bytes

   Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0451 (English), 7/27/2012 22:07:10, 6430208 bytes

   Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6268 (English), 7/27/2012 21:13:48, 109568 bytes

   Driver: C:\Windows\atiogl.xml, 7/16/2012 05:33:18, 38557 bytes

   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 12:34:18, 45056 bytes

   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 15:32:08, 294912 bytes

   Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1140 (English), 7/27/2012 22:15:42, 931328 bytes

   Driver: C:\Windows\system32\coinst_8.982.dll, 1.00.0004.0007 (English), 7/27/2012 23:43:04, 58880 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_47428086&REV_05\3&21436425&0&D0

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 22:57:58, 43008 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:58:07, 284672 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:58:37, 258560 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10

Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_47428086&REV_B5\3&21436425&0&E0

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

     Name: Texas Instruments 1394 OHCI Compliant Host Controller

Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_47428086&REV_00\5&3F33A02&0&1800E3

   Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 164864 bytes

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_47428086&REV_05\3&21436425&0&E8

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 22:57:58, 43008 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 22:58:07, 284672 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 22:58:37, 258560 bytes

     Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller

Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_47428086&REV_05\3&21436425&0&FA

   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 10.00.0000.1046 (English), 9/13/2010 18:18:16, 353304 bytes

     Name: Renesas Electronics USB 3.0 Host Controller

Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_47428086&REV_03\FFFFFFFFFFFFFFFF00

   Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 2.00.0020.0000 (English), 7/26/2010 21:45:28, 140672 bytes

---------------

EVR Power Information

---------------

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

  Quality Flags: 2576

    Enabled:

    Force throttling

    Allow half deinterlace

    Allow scaling

    Decode Power Usage: 100

  Balanced Flags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 50

  PowerFlags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 0

MrX1980
Legend
September 25, 2012

In Firefox type "about:crashes" and paste the hyperlinks of the crash reports if there are any for the crash time.

Try the following:

- disable Protected Mode

http://forums.adobe.com/thread/1018071  -> Last resort

- http://www.microsoft.com/en-us/download/details.aspx?id=35

- http://www.realtek.com -> HD Audio Codec Driver