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Participant
September 13, 2012
Question

Flash Player 11.4

  • September 13, 2012
  • 1 reply
  • 1381 views

I have version 11.4 flash player, it works in chrome but not IE9 or Firefox...I have uninstalled and reinstalled, clicked off active x, cleared saved information in flash under programs and features. I am litteraly pulling out my hair !!  It worked fine yesterday now nothing

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    1 reply

    chris.campbell
    Legend
    September 15, 2012

    What files do you have in these folders?

    C:\windows\system32\macromed\flash

    C:\windows\syswow64\macromed\flash

    On IE, do you see the Shockwave Flash entry in your addons manager?  Do you see Shockwave flash listed in Firefox when you type about:plugins in the address bar?

    DaBeamersAuthor
    Participant
    September 17, 2012

    No shockwave flash isnt listed in firefox

    In IE9 I see :

    Name                Shockwave Flash Object

    Publisher           Adobe Systems Incorporated

    Status              Enabled

    C:\windows\system32\macromed\flash

    C:\windows\syswow64\macromed\flash

    It says no items match your search

    chris.campbell
    Legend
    September 20, 2012

    Ok, thanks for the info.  It appears that you have the Active X version installed, but not the Plugin version that will be needed for Firefox.  For IE, can you verify that ActiveX filtering is not enabled?

    ActiveX Filtering in Internet Explorer 9

    To install the plugin version please use this installer:

    http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe