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H
healthlinks
Participant
March 26, 2013
Question

Flash Player 11 installed but not detected in IE 8 or IE 9

  • March 26, 2013
  • 1 reply
  • 2069 views

Windows 7 Professional 32 bit OS.

Com registration is correct as we can load shockwave into an exe.

Flash Player 11 is installed and can be detected via Firefox but not via IE 8 or IE9.

Performed all the trouble shooting steps including Active X filtering and Enabling.

Used IE Development tools including profiling and compatibility without any success.

Uninstalled and reinstalled numerous times using the Adobe uninstaller at

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_Flash_Player_uninstaller.

Registry appears correct.

Any suggestions would be most appreciated.

No errors are appearing.

This topic has been closed for replies.

1 reply

pwillener
pwillener
Legend
March 26, 2013

What exactly means "not detected"?  Can you see it (Shockwave Flash Object) under Add-ons?

H
healthlinksAuthor
Participant
March 26, 2013

The add-on is detected but when Jscript runs on the web page the detection fails, so for example go to www.Youtube.com.au, the script on the page detects that adobe flash is out of date (or not installed) and prompts the user to install the latest version. No matter how many times this has been tried the detection from Jscript fails. Also this problem is endemic in the displaying of a SWF file, point IE to a SWF file and the same issue occurs with the standard flash install web page coming up.

chris.campbell
chris.campbell
Legend
March 26, 2013

I've been trying to reproduce this for the last few weeks but so far have been unable to.  If I understand you correctly, when you go to this page:

http://www.bobbyvandersluis.com/swfobject/testsuite_2_2/test_dynamic_multiple.html

You're seeing the alternate content (most likely prompts to update/install flash) for all 4 blocks?  Do you have any idea what I could be missing and why I can't reproduce this?

Thanks,

Chris

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