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dasharp
Participant
May 4, 2014
Question

Flash Player 13.0.0.206 not working with IE 11 (32 bit) using Windows 7 64 bit OS but does work in Chrome

  • May 4, 2014
  • 1 reply
  • 4668 views

When I go to some websites (https://www.facebook.com/photo.php?v=335893426565493) for one, I get a white screen where the flash video should be displayed. I can hear the audio just fine. Right-clicking on the white area brings up the settings menu and the video can be seen dimly in the background. The video drivers are up-to-date. I have uninstalled the flash player, emptied all of the suggested folders and re-installed Flash with exactly the same results. I have disabled hardware acceleration with no change as well. I have also tried compatibility mode to no avail.

Going to the Flash websites, I can see all of their animations and the boxes that show the currently installed version all show correctly.

Any suggestions?

This topic has been closed for replies.

1 reply

C_F_McBlob
C_F_McBlob
Inspiring
May 5, 2014

Chrome uses a separate and independent plug-in than IE does.

IE is ActiveX - Chrome ISN'T.

Chrome is PPAPI - IE is NPAPI.

The ActiveX plug-in is in C/Windows/System32/Macromed/Flash and C/Windows/SysWOW64/Macromed/Flash - PepperFlash is in C/Program Files (x86)/Google/Chrome/Application/[version number]/PepperFlash.

The trouble with IE in general is that you need to disable ActiveX filtering for most everything, which leave the browser vulnerable to attacks. ActiveX Filtering in Internet Explorer

The trouble with IE11 is "User Agent Strings".

Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser (Read more here).

User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video.

Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome).

Trouble is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't interpret it and the site then sees IE as an "unidentified" browser.

The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11.

YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play.

Facebook can't do that, because HTML5 doesn't apply to games... only video.

Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit.

They recommend using "Compatibility View" and pretending that you're using an older version of IE...

The Problem with THAT is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

I'm not big on "pretending" so I recommend actually using another browser.

Firefox (from Mozilla)

Opera (from Opera)

Safari (from Apple)

Chrome (from Google)

ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that, because it has its own Flash Player plugin built in.

    D
    dasharpAuthor
    Participant
    May 5, 2014

    I've turned off Active-X filtering and nothing changes. I have another laptop running Windows 7 (32 bit) OS and the same version of the IE browser and this page as well as most others do work correctly. Is there some difference between the two Oses that might be causing the problem?

    Thanks.

      A
      Anonymous
      May 6, 2014

      I continue to have the same problem as you, with both Firefox and IE. Adobe can ignore the problem or try to fix it.

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