Flash Player 14.0 installer failure: Seriously????

Forum|Forum|11 years ago
June 27, 2014
4 replies
2014 views

I have tried for weeks to update to 14.0, receiving cryptic failure messages ("failed to register").

I uninstalled 13.<mumble> via the Windows control panel and attempted to install 14.0, which

still failed. Hrmph.

Today, a page I really need to see requires Flash Player, so I let IE try again. This time around,

I got the message

Error '1041': No further information is available.

So I tried to find a support number, and got referred to this forum instead. A search on "error 1041"

in the forum shows discussions going back to version 11.<mumble> along with people still seeing

uninformative error messages.

If I supported my products this way, I would be asking customers "You want fries with that?" in very

short order.

Yes, I've tried all the suggestions (no, Task Manager does not show any Flash-related processes;

no, there is no earlier version of Flash Player on this system; no, I've been using computers since

1969 and have no patience with nonsense so I won't wave a chicken over my head in the dark of the

moon).

Has anyone had any success with installing 14.0???? What did you do to succeed?

This topic has been closed for replies.

Aerokh

Participant

I have just recently updated to Flash Player 14.0 and I'm using FF 30.0. I always save the file to my downloads folder before running it. I encountered two errors (same one twice) while installing the update. I'm a Web and Software Developer. I have Visual Studio installed and the Just-In-Time Debugger caught them, displaying the following error message:

"An unhandled exception ('Script Breakpoint') occurred in install_flashplayer14x32au_mssd_aaa_aih.exe [1924].

The Just-In-Time debugger was launched without necessary security permissions. To debug this process, the Just-In-Time debugger must be run as an Administrator. Would you like to debug this process?"

After declining to debug the process twice, the installer completed successfully and so far, Flash Player 14.0 has been working fine. If you are still unable to install version 14.0, I suggest just using the previous version until Adobe gets this fixed. You can download previous versions from here: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html.