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RedRockBob
RedRockBob
Participant
August 24, 2014
Question

Flash Player 14 error

  • August 24, 2014
  • 1 reply
  • 481 views

Using Firefox, Windows 7 64 bit. Just downloaded and installed(clean) Flash Player, 14_0_0_179 exe.

Now get the following error: "The exception unknown software exception(0xc0000710) occurred in the application at location 0x77aca389. Click OK to terminate problem." Did not have this with previous version. This error shows up each time I open my browser. However, so far, I have not noticed problems when Flash Player itself. Open to suggestions.

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 24, 2014

uninstall flash player, Do a clean install

test your browser.

if there's no problem, reinstall flash player (make sure you untick mcafee) - Adobe - Install a different version of Adobe Flash Player

RedRockBob
RedRockBobAuthor
Participant
August 24, 2014

Thank you for the input, however I have done those things, more than once. I tend to think I need to revert to the previous edition, so will try that.

pwillener
pwillener
Legend
August 25, 2014

You are getting this error when doing what exactly?

You may also want to try updating your graphics driver: https://forums.adobe.com/thread/945765

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