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Participant
December 25, 2014
Question

Flash player 16.0.0.235 problem on firefox 34

  • December 25, 2014
  • 6 replies
  • 5072 views

In continuation of this: Flash player 16.0.0.235 unresponsive on Firefox 34.0.5

Firefox disables the up to date flash plugin. If I manually enable it and try to see flash content then the cursor keeps blinking busy until I close the tab with the flash content.

I have now noticed the the Flash plugin process does not start when I enable the plugin and try to view content. In contrast, flash works normally on Chrome. I dont know why, but it looks like firefox keeps trying to start the flash plugin process but doesnt manage to do so. Have reinstalled both flash and firefox but it didnt help.

Please help!

Edit: disabling protected mode seems to solve the problem, but I'm sure its not a good solution. Any input?

This topic has been closed for replies.

6 replies

peopleinside
Known Participant
March 15, 2015

Issue continue to be also in version 36.0.1 of Firefox relased in this days with Flash V 17 - If the protected mode of Firefox is disabled the problem is solved but protected mode must be on for security.

I hope this will be soon solved so i can update my Firefox from ESR to the last editions.

https://crash-stats.mozilla.com/report/index/acdcd394-cecf-4498-bd0b-796292150315

Crash Reports in hang | ntdll.dll@0x3cbec

peopleinside
Known Participant
March 15, 2015

https://bugzilla.mozilla.org/show_bug.cgi?id=1143395

I continue to see the issue in Firefox 36.0.1 Created a report.

Issue continue to be also in version 36.0.1 of Firefox relased in this days with Flash V 17 - If the protected mode in Firefox is disabled the problem is solved but protected mode must be on for security.

peopleinside
Known Participant
January 14, 2015

With Firefox 31.4 ESR you can have some issue when loading youtube video, the same issue with Firefox 34 and 35 but this i don't know if is Firefox Issue, Flash Issue or Youtube Issue.

peopleinside
Known Participant
January 14, 2015

The issue is on Firefox 34 and also Firefox 35 relased in this days. I have solved downloading ESR version of Firefox Version 31.4.0 where the Flash player not Crash.

More info about ESR version can be found here where also you will be able to download: Firefox Extended Support Release FAQ — Mozilla

For Flash Team, consider this issue are not present on ESR version 31.0.4 of Firefox. I have tested and i had see the issue on Firefox 34 and also in the version 35. Maybe is a Firefox problem, maybe know in with version there are the issue can also help you Adobe.

chris.campbell
Legend
January 14, 2015

@peopleinside - Could you navigate to about:crashes and provide us with some of the crash id's that have been submitted to Mozilla?

peopleinside
Known Participant
January 14, 2015

How can i post here?

peopleinside
Known Participant
January 13, 2015

Firefox has relased Firefox 35.0 who not solve the Flash issue. Still waiting for Adobe or and Firefox fix

peopleinside
Known Participant
December 25, 2014

I had issue with Flash Player 16 too on Firefox 34, Windows 8.1 waiting for a solution. Flash crash when right click on it.

jeromiec83223024
Inspiring
January 8, 2015

This is a known issue.  It will be addressed in a future update.  In the meantime, both Internet Explorer and Chrome seem to be in better shape on Windows 8.1.  The population of Firefox users on Win8.1 is still pretty small, and there seem to be a few issues unique to the intersection of Win8+ and Firefox.  I'd recommend using a different browser as a temporary workaround.