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Correct answer chris.campbell

We experienced this problem using FMS 4.5, so we just spawned a new instance of FMS 5.0. Unfortunately, playback is still double time for both audio and video.


Could you try downloading and testing against our latest Flash Player beta (released this afternoon)?  We believe we've fixed the playback speed issue and your feedback would be appreciated.

Download Adobe Flash Player 18 Beta for Desktops - Adobe Labs

6 replies

S
superheroslogan
Participant
April 27, 2015

So what I need is a firm release date for the update to Adobe Flash, or in the event that Adobe is planning on pushing the release given the web-wide issues with media playback, what an expedited release timeline might be.

Can you provide this information? Our platform is DOA without this patch.

jeromiec83223024
jeromiec83223024
Inspiring
April 27, 2015

We won't comment publicly on an exact future release date.  That said, we provide monthly patch releases and barring anything unexpected, should land in mid-May.  There are no plans to release an out-of-cycle update for this issue.


I hate to hear that you guys are impacted this badly.  There are a number of possible workarounds in this thread, I'm sorry that none of them are feasible.  I'd be curious to understand the restrictions, just so we can try and learn from them.

S
superheroslogan
Participant
April 24, 2015

Tests with the beta update 18.0.0.95 have resulted in the correct playback speed for Firefox and Internet Explorer, however, implementing the beta update for Chrome is more difficult since the have a unique flash player. Only after disabling Pepperflash and enabling NPAPI Flash version 18 could I view videos at the normal playback speed.

Does Adobe have a roll-out time frame for 18.0.0.95 and how will this update effect Chrome Browsers?

jeromiec83223024
jeromiec83223024
Inspiring
April 24, 2015

We don't own Chrome's distribution pipeline.  You *might* be able to pick it up in Canary, but the production release with this fix will land in mid-May with our production release.

Uttran
Uttran
Participating Frequently
April 16, 2015

We believe this issue occurs only for Nellymoser audio codec.

Flash player 17 17.0.0.169 broke all video/audio using the Nellymoser codec.

Adobe please fix this soon.

jeromiec83223024
jeromiec83223024
Inspiring
April 17, 2015

Yes, this is a known issue and is specific to 8-bit stereo and all mono Nellymoser streams.  Stereo, 16-bit Nellymoser streams are unaffected.

We'll have a fix for evaluation in our next weekly beta, which you can find here:

http://www.adobe.com/go/flashplayerbeta

We anticipate that the fix will land in our next public release, which is mid-May.

In the meantime, we recommend that you transcode the audio stream to either 16-bit Stereo Nellymoser (any sample rate), or to another audio codec.

    Y
    young jun parkAuthor
    Participant
    April 17, 2015

    ok.

    This is a problem in  microphone rate 44.

    Microphone rate changed 44 to 22.

    so good.

    thank you.

    C
    Cloudstream
    Participating Frequently
    April 16, 2015

    We are running into this issue as well. We use Flash to allow our users to record streaming video, then use the streaming server to serve it up on demand. The recording goes fine, but when the users try to play it back, the speed is doubled. This appears to only present in the latest version of Flash.

    joshuak26617581
    joshuak26617581
    Participant
    April 16, 2015

    We're also having this problem with this version of Flash.

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