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R
richstingray23
Participant
September 17, 2015
Answered

Flash Player 18 not uninstalling 17.x or older versions during upgrade

  • September 17, 2015
  • 21 replies
  • 11403 views

I always use the same way to install acrobat flash.  I download the flash msi from adobe and run the update using the command line options:

    MsiExec.exe /i "C:\temp\AutoInstaller\FLASHIE\full_flashplayer_win.msi" /qn

When running this command it installs version 18 which is fine, but does not uninstall any older version that was previously installed. 

In the past when updating to a newer version using this method the older version would automatically be removed.

Is there a new command to update and remove rather than just installing the new version?  Did something change?

What I do is that I have a startup script that looks at the version and if there is a new version download and installs it. In the past this was not an issue because it automatically remove the old version. I can use the WMIC to remove the old version, but then there could be a case of the script removing it, and the new version not installing correctly.

Thanks for your help!

Rich

This topic has been closed for replies.
Correct answer _maria_

Hi Maria,

Is there an ETA for a new release that corrects this problem where the old version is not uninstalled when 19.0.0.185 is installed?

We too are holding back on pushing this to production until this is corrected - but if the fix from Adobe is not coming soon I may automated the removal of the old version prior to installing the new release.

Thanks,

Chris


Hi Minutemaid,


The fix will be included in the next scheduled monthly release.

Since 19.0.0.185 contains a number of security fixes (see Adobe Security Bulletin) I would recommend upgrading to it.  The only undesirable result is 2 entries in the Control Panel.

--

Maria

21 replies

P
petrifo
Participant
September 23, 2015

Hi

we have the same problem. I am using SCUP to publish updates and SCCM to deploy them.

The result is two versions in Control Panel / Programs and Features: 18 und 19 (ActiveX and NPAPI).

Please keep us updated on the fix.  Thank you!

Thanks, Pencho

_maria_
_maria_
Legend
September 17, 2015

Hi richstingray23,

Looks like you're experiencing the issue described in this bug,Bug#4035695 - 18.0.0.232 is not removing major earlier versions (like 17.x).  If so, the previous version is indeed being uninstalled, however, the entry remains in the Control Panel.  This issue is being fixed in an upcoming release of Flash Player and the bug will be updated when the fix is released.

If you're issue is different, please file a bug and post the bug number here so that we may investigate further.

Thank you.

--

Maria

    R
    richstingray23Author
    Participant
    September 21, 2015

    Looks like version 19 came out today, and the same issue is happening.  I have version 18 installed, and when I install version 19 it is not removing 18.

    Please help.

    Rich

      _maria_
      _maria_
      Legend
      September 21, 2015

      Hi richstingray23,

      When you say "version 19 it is not removing 18" is it updating to version 19 but not removing version 18 from the Control Panel, or something else?  Please be specific so that we can investigate accordingly.

      Thank you.

      --

      Maria

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