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October 5, 2015
Question

flash player 19 not compatable with PowerPoint

  • October 5, 2015
  • 19 replies
  • 2880 views

Hi

I have been inserting swf animations into power points for a long time and they have always worked.  If I open one of the previous PowerPoint's and run it the animations work great. Recently I have found a problem in that if I edit the PowerPoint and save it. When I open it again I get the following error messages:

  1. PowerPoint found a problem with the content of XXX.  Power point can attempt a repair to the presentation.  If you trust the source of this presentation click repair.  I have 2 options repair or cancel.  I click on repair. and the next message appears
  2. Some controls on this presentation can't be activated.  They might not be registered on this computer only 1 selection OK and the next message appears
  3. PowerPoint removed unreadable content in XXX[Repaired].  You should review this presentation to determine whether any content was unexpectedly changed or removed

This removes the swf insert.

I found that version 19 is incompatible with PowerPoint, this was highlighted to me by a user on Microsoft Communities.  if you hit this issue you need to uninstall version 19 and go back to 18 or earlier.  To avoid the issue you then need to disable autoupdates.

Regards

Dennis

    This topic has been closed for replies.

    19 replies

    November 5, 2015

    Hi,

    It seems like the issue is still unresolved because many of my powerpoint with swf embedded are still unable to run correctly (as described above. exactly the same.) Whether is it 2010, 2013 or 2016, I face the same problem when opening up the ppt after saving the ppt.

    The Flash player version I am currently using is Version 19.0.0.226.

    When will a fix be released? Its quite frustrating because I use these powerpoint to teach on a regular basis.

    Regards,

    Ivan

    Participating Frequently
    November 2, 2015

    Well, one of our campus IT guys found a solution that works to repair the corrupted PowerPoint files. It's available at Flash Player 19.0.0.185 Causes Corruption in PowerPoint Presentations | Presenter '13 | Articulate Support. I have no idea why it works, but it works and has repaired all my PowerPoint files that kept demanding repair and then could not be successfully repaired!

    November 5, 2015

    It didnt work for me. I am using office 2013 powerpoint. Same error message asking to repair the ppt popped out.

    Did it work for you? Which version of office are you using?

    Participating Frequently
    November 5, 2015

    Using 2013 as well (on a PC running Windows 7)...I'm surprised that dragging and dropping your corrupted presentations onto that repair utility didn't fix them--it fixed all of mine in seconds!

    chris.campbell
    Legend
    October 5, 2015

    Hi Dennis,

    We're sorry you were impacted by this bug.  We expect this will be fixed in this week's upcoming beta release (labs.adobe.com) and in our official October release, currently scheduled for 10/13.

    Thanks,

    Chris

    Participating Frequently
    October 10, 2015

    I am sincerely and seriously looking forward to this fix--not being able to play the various Flash animations in my PowerPoints is impacting my students, who benefit greatly from the educational animations and video clips that I can only play with Flash! I hope the update indeed fixes my problem!

    chris.campbell
    Legend
    October 12, 2015

    We're on track to release this fix in about 12 hours (around 1000 GMT).  Please let us know if you run into any problems.