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Participant
October 2, 2015
Question

Flash Player 19 stopped working on IE 11 Window 8.1

  • October 2, 2015
  • 1 reply
  • 357 views

Flash player stopped working on Maingear desktop PC on IE 11, Windows 8.1. Still works on Maingear laptop, and all the IE and Flash settings are identical. Typical message is "You currently do not have the Flash Player installed. Please download and install the latest version of the Flash Player." But it is and the test animation works fine. Flash is enabled as is all Java extensions. Active X filtering is off. Tried all the web-based, suggested measures to no avail.

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    1 reply

    Participant
    October 5, 2015

    This issue appears to be Flash itself being incompatible with Windows 8.1.  The problem has existed ever since 8.0 was released.  How do we know this?  One fix is to locate an old version of Adobe Flash 11.3 (search the web).  When Flash is uninstalled and 11.3 installed... problems go away.  That indicates either 1) A compatibility problem in Flash or 2) Flash trying to be compatible with 8.1 and thus disabling numerous websites.  Either way, there needs to be a fix from the Flash end, because obviously since 11.3 works... it's possible for Flash to work with 8.1.

    This is a major problem that has existed ever since Windows 8.0 and Flash 11.4 hit the market.  It hasn't been fixed as of today (Oct 24, 2014).  Obviously someone has dropped the ball and keeps blaming others for doing so-- MicroSoft blaming Adobe, Adobe blaming MicroSoft, and both blaming users for using older versions.  And then people wonder why so many companies are trying to knock Flash out of the picture.

    The problems still exists and has for months and months.  Who is going to fix this? I also cannot believe this issue will never be resolved...

    So, If that is too inconvenient, using Google Chrome may be a preferable alternative.

    Participant
    October 5, 2015

    Thank you for the response. The problem is it was working just fine for over a year. It stopped working after IE 11 was reset back to original settings (that was the only change I know of although it is possible MS snuck in an update or two). And to make matters all the more confusing, it still works fine on my Windows 8.1, IE 11, Flash 19 laptop. I checked all the IE and Flash settings between the two computers and they all agree. I have tried all the suggestions offered on the web. The only thing I cannot do is check hardware acceleration since it is not available on Flash 19 global settings.