Skip to main content
chris.campbell
Legend
December 30, 2015
Question

Flash Player 20.0.0.267 - ActiveX Embedding Issue

  • December 30, 2015
  • 13 replies
  • 71910 views

We've received reports from customers that indicate problems embedding the Flash Player ActiveX control into non-browser applications with our 12/28 release (version 20.0.0.267). This can be manifested by either white or black screens where the Flash content should be displayed or COM errors and exceptions.

We're investigating these reports with the highest priority.  We apologize to those effected by this inadvertent change in behavior and we hope to make a solution available as soon as possible.  I'll be keeping this thread updated with the latest findings and will continue to provide updates on a regular basis.

For those impacted, please see the bug reports below if you'd like to add your comments to our investigation.

Bug#4103235 - Black Screen on launch of pc desktop flash programs

Bug#4103282 - Flash Player Update broke my Screensavers

Updates

January 2, 2016 -

Adobe made available Flash Player ActiveX 20.0.0.270 for Windows XP through Windows 7.  This update was pushed out automatically via our auto update system and most customers should have received the update by January 3rd.  The update was also made available for manual install from https://get.adobe.com/flashplayer

January 5, 2016 -

Microsoft has updated Flash Player 20.0.0.272 ActiveX for Windows 10.  This update, KB3133431, has been made available to Windows 10 users via the Windows Update mechanism.


January 5, 2016 (#2)

I've heard from Microsoft that Flash Player 20.0.0.272 for Windows 8.x systems will be updated on January 12th.  This coincides with Microsoft's scheduled "patch Tuesday" updates.

January 12, 2016

Microsoft has made Flash Player 20.0.0.272 available for Windows 8.x systems.  This update, KB3133431, has been made available to Windows 8.x users via the Windows Update mechanism.

January 19, 2016

Flash Player has been updated to address three remaining issues impacting our customers.  This update, details found in our release announcement, is available for all platforms except Windows 8.x and Windows 10 ActiveX.  We expect Windows 8.x and Windows 10 to be updated in our scheduled release in February (2/9/16).

Thanks,

Chris

    This topic has been closed for replies.

    13 replies

    July 31, 2016

    Dear Chris,

    You noted about '...embedding the Flash Player ActiveX control into non-browser applications with...' and another comment says '...I can confirm Flash Player 20.0.0.268 Active X embedded into a C# .NET WinForm...'

    Does this mean that it is allowed to embed the ocx file from the activeX version into an application, for example a Delphi program? And if not, is there a special license or fee to pay to realise this?

    For me and my customers it's so much easier to work this way by not being dependent from instable versions.

    Regards,

    Henk.

    Participant
    January 18, 2016

    The update 20.0.0.286 fix the issue #4098386, too.

    When will be enable an automatic flash update?

    Thank you very much.

    chris.campbell
    Legend
    January 19, 2016

    Today, Flash Player 20.0.0286 has been released which addresses the following three bugs:

    • Bug 4101067 - “Unable to play local swf files in Flash Player 20 using 'file' protocol”
    • Bug 4098809 - “VB6 Fusion Charts not loading in Flash Player”
    • Bug 4103304 - “Timelines with multiple layers are unable to stop playing sound”

    This release is available from get.adobe.com/flashplayer and will also be available on Google Chrome through the Chrome Component updater.  Windows 8.x and Windows 10 ActiveX versions will be updated in our regularly scheduled February 9th release and made available in the Windows Updater.

    Participant
    January 24, 2016

    All of our environment is Windows 7 x64.

    We have screen savers that work using embedded Flash player.  With the release of 20.0.0.267, there was a problem with white screen.  When 20.0.0.270 was released we found that this fixed the problem on most, but not all systems.  When 20.0.0.286 was released we deployed it to test systems and the white screen problem has returned on all systems where 20.0.0286 has been installed.  It seems that  20.0.0.270 is the one that is working the best - but still results in white screens on a significant portion of our client computers.  Looking in the Macromed folder in both the 32 and 64bit areas of the Windows folder, I can see that only 286 or 270 components are present.  I haven't seen a client that is functional with either the 267 or 286 releases.  I have only seen the Flash based screen savers work with 270 - and even then only with a 90% success rate.

    Participant
    January 12, 2016

    All works fine until now with this version, 20.0.0.286. Considering your efforts and timing...GOOD JOB!. I think you have enough time now to build a new stable release. Thanks.

    Participant
    January 5, 2016

    Our company has lost a lot of money already. Also new registrations, also deals, also reputation. Someone got any idea how to fix this part besides the technical part?

    _maria_
    Legend
    January 5, 2016

    Hi,


    The interim solution that I'm aware of is to uninstall the Dec 29 Flash Player for IE update (KB3132372) and prevent it from re-installing.  I know this is not ideal, especially for customers with many systems.

    --

    Maria

    Participating Frequently
    January 5, 2016

    m_vargas‌ -- we have thousands of customers who have been impacted by this bug and it simply is not feasible to ask them to uninstall that update.  Furthermore, it is not exactly 'easy' to do this under Windows 10, especially given that many of these customers are novice computer users.  Any ETA as to when Adobe/Microsoft will push out a fix?  We REALLY need this!

    Participant
    January 5, 2016

    Any news about Win10 and Win8? Currently many of our customers cannot use our product. please provide exact ETA.

    January 5, 2016

    After install  flash player for IE  in the win10, Application that contains webbrowser will crash when starting loading flash.

    _maria_
    Legend
    January 5, 2016

    Hi 十八张48633356,


    Please begin a new thread for your crashing issue.  This thread is for a different issue and combining different issues in one thread leads to confusion.

    --

    Maria

    borjam46934531
    Participant
    January 2, 2016

    I have got a Windows 10 of 64 bits computer and all the webs that use adobe flash collapse, including adobe flash help -_-' . I had to download data from microsoft store but how it works with flash i cannot acces. In task manager I can see that al works good but then the web browser program stop to work.

    (Edge)

    (Firefox)

    Participant
    January 2, 2016

    Can you please advise when will the Windows 8/10 fix for same be pushed by MS?

    HUGE issue...

    Thanks.

    _maria_
    Legend
    January 2, 2016

    @sr15038676,

    We don't yet have an update on when Microsoft will release the fix, as per Chris' update (post 17) this thread will be updated when we have that information.

    @borjam46934531,

    If you're issue is the same as everyone else on here you'll need to wait until Microsoft releases an update.  If you're issue is not the same, please start a new thread.

    --

    Maria

    chris.campbell
    Legend
    January 2, 2016

    We're in the process of pushing out an update to Flash Player ActiveX for Windows XP through Windows 7 (Flash Player 20.0.0.270).  We haven't forgotten about Windows 8 and 10 users and we're working closely with Microsoft to get an update out to these systems as quickly as possible.  We will update this thread with additional details as soon we learn when the Windows 8 and 10 updates will be made available.

    If you are using Windows XP, Windows Vista, or Windows 7, please see the details below on the update process.

    If you have opted into the automatic update mechanism for Flash Player, you will receive an update automatically and silently within the next 24 hours.  No additional steps are required on your part.  You can verify that you have auto updates turned on by going into your "Flash Player (32-bit)" control panel in the Windows Control panel and selecting the Updates tab.  Make sure that "Allow Adobe to install updates (recommended)" is selected.

    Alternatively, you can also download Flash Player directly by visiting https://get.adobe.com/flashplayer with Internet Explorer.

    Participating Frequently
    January 2, 2016

    Chris, version 20.0.0.270 either does not fix the Bug#4101067 - Unable to play local swf files in Flash Player 20 using 'file' protocol

    Please check this bug ASAP, there are hundreds of thousands users affected.

    chris.campbell
    Legend
    January 2, 2016

    Hi ivanp61579321,

    We are aware of this issue and I understand that it's impacting customers.  You are correct, the fix we pushed today fixed just the embedding issue.  I'll work on getting an update for you (and others) ASAP and add a comment to the bug report.

    Thanks,

    Chris

    brandonh75171082
    Participant
    January 2, 2016

    I can confirm Flash Player 20.0.0.268 Active X embedded into a C# .NET WinForm can now "load" swf movies from "http://" based URLs and also from the local disk using an absolute path (C:\\xxx\xxx\movie.swf) However, attempting to load a SWF using the "file:///" protocol doesn't seem to work. Lucky, I don't load movies this way...