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Manissel
Manissel
Participant
March 17, 2016
Question

Flash Player 21.0.0.182 - Infinite loading process - Web-Based Training / Assessment

  • March 17, 2016
  • 1 reply
  • 928 views

With our Learning Management System (SAP Success Factor) we are using web-based trainings, started within the browser (Mozilla Firefox ESR 38.7.0 and Internet Explorer 11). The used operating systems are MS Windows 7 and 8.1.

Since the Flash Player 21.0.0.182 is installed, web-based trainings with an assessment cannot be opened because there is a infinite loading process. The issue is reproducible on several machines. With the Version 20.0.0.306 the issue does/did not occur.

Seems that an old issue of the Version 20.x reoccurs again in the latest version.

Bug#4103235 - Black Screen on launch of pc desktop flash programs

    This topic has been closed for replies.

    1 reply

    K
    Kratika Agarwal
    Participating Frequently
    March 25, 2016

    Hi,

    Could you please share the reproducible steps and link to your training site, so that we can reproduce the issue at our end.

    Thanks

      Manissel
      ManisselAuthor
      Participant
      March 30, 2016

      If the Storyline Web-Based Training Assessment is published again (with the Flash Player 21.x) the are working within the Learning Management System with the Flash Player 21.x.

      Problem was: Published with Flash Player 20.x does not work within the Learning Management System with the Flash Player 21.x.

      Solution is: Storyline Web-Based Training Assessment needs to be published again (with the Flash Player 21.x) and then it will work within the Learning Management System with the Flash Player 21.x.

      SaajidQTR
      SaajidQTR
      Known Participant
      May 15, 2017

      does it mean that I have to download the flash player and republish the courses ?

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