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A
Anonymous
May 1, 2016
Question

Flash player 21.0 not installing

  • May 1, 2016
  • 2 replies
  • 865 views

I have a mac and use Safari. The flash player gets to 90% or 95% when installing and then stops.

    This topic has been closed for replies.

    2 replies

    J
    johnp49473397
    Participant
    May 2, 2016

    I'm having the same problem downloading Flash 21  It says that I can open the application because it is not responding-- Any idea of how to install?

    J
    johnp49473397
    Participant
    May 2, 2016

    Ment to say it says Can NOT open the application because it is not responding. Im using a 2015 Macbook pro with El Capitan operating system

    _maria_
    _maria_
    Legend
    May 2, 2016

    Hi,


    I'm not familiar with this behaviour when installing Flash Player on OSX.  What is the name of the file you are using?  Can you please post a screenshot?

    Thank you.

    --

    Maria

    _maria_
    _maria_
    Legend
    May 2, 2016

    Hi,


    What OSX version is this on?

    Please review the FAQ Where do I find the Flash Player installation log on the Macintosh?  and configure your system for obtained the mentioned log files.  When the system is ready, run the installer.  After it stops, obtain all 4 log files and upload them to cloud.acrobat.com/send using the How do I share a file?  instructions.  Post the link to the uploaded files in your reply.

    --

    Maria

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