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D
donbaker-ul
Participating Frequently
June 18, 2016
Answered

Flash Player 22 - Flash content does not display since player 22 install

  • June 18, 2016
  • 4 replies
  • 5098 views

I work for an eLearning company. Today we have a considerable number of users who can no longer play our Flash courseware. These users are running the Flash Player version 22 released yesterday, June 16. We can replicate the problem in IE11, Edge, FireFox and Chrome. OS tested include Windows 7, 10, and Windows 10 running in a VMware install on a Mac.

The courseware plays as expected with Flash Player version 21. With Flash Player version 22, content does not display. With Flash Player version 22, we can view other Flash content, for example, http://www.timeticker.com.

Sample of Flash content that does not display running Flash Player version 22:

http://ces.puresafety.com/CMS_Content/testFlashPlayer22/testFP22/engine/Version_1_5_1/Launch_StandAlone.html

Any help towards a remedy for this would be most appreciated.

    This topic has been closed for replies.
    Correct answer Kratika Agarwal

    Hi,

    This issue is fixed in our Flash player beta 22.0.0.203 , which will be live today in some hours.

    Download location:

    Adobe Labs | Previews, prereleases and beta software from Adobe

    Thanks

    4 replies

    K
    Kratika AgarwalCorrect answer
    Participating Frequently
    June 24, 2016

    Hi,

    This issue is fixed in our Flash player beta 22.0.0.203 , which will be live today in some hours.

    Download location:

    Adobe Labs | Previews, prereleases and beta software from Adobe

    Thanks

    D
    donbaker-ulAuthor
    Participating Frequently
    June 24, 2016

    many, many thanks to you and your team for your efforts

    A
    Anonymous
    June 23, 2016

    Don,

    We have the same problem.  I installed the debug version of flash and using the log file I received the following error when accessing your url:

    Error: Request for resource at xmlsocket://127.0.0.1:1978 by requestor from http://ces.puresafety.com/CMS_Content/testFlashPlayer22/testFP22/engine/Version_1_5_1/giantBrain.swf is denied due to lack of policy file permissions.

    I got the same error when trying to access our content.

    Is there a resolution for this?

    Thanks,

    Anthony

    xxxbbbcccddd
    xxxbbbcccddd
    Participant
    June 22, 2016

    I am having the same issue -- some SCORM modules only showing a blank white screen. All content assets (mp3, swf, images, etc.) are still loaded in the background and no javascript errors in the browser. Assuming this is related to 22.0.0.192 Flash update. Coincidentally, it looks like my content was made with the same engine/template you are using.

    jeromiec83223024
    jeromiec83223024
    Inspiring
    June 22, 2016

    We're working on the issue. 


    In the meantime, it if really is the same content, the following workaround may be useful to you:

    In AS2Classes/Clip/ScreenClip.as

    Wrap the upMask with an if statement on line 294

                            if(mask)

                            {

                                        upMask(w,h);                                                                                                                                                                                             //      Update mask  (Price:0.1ms)

                             }       

    xxxbbbcccddd
    xxxbbbcccddd
    Participant
    June 23, 2016

    I unfortunately do not have access to the source code nor a Flash authoring environment.

    K
    Kratika Agarwal
    Participating Frequently
    June 18, 2016

    Hi,

    Thanks for reporting the issue.

    Could you please log a bug in our bugbase Home and share the bug number here.

    We will be looking into it.

    Thanks

    D
    donbaker-ulAuthor
    Participating Frequently
    June 18, 2016

    Adobe Flash Player 22.0  -  Bug 4165783

    many thanks

    d

    K
    Kratika Agarwal
    Participating Frequently
    June 18, 2016

    Thanks for reporting the issue.We are looking into it.

    We will update you.

    Thanks

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