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chris.campbell
Legend
September 22, 2017
Question

Flash Player 27.0.0.130 - Audio Issues

  • September 22, 2017
  • 5 replies
  • 14055 views

In Flash Player 27, we added support for user configurable audio output selection via Flash Player's settings dialog (see our release notes​ for additional details).  Unfortunately, this feature has caused adverse side effects for some customers that we did not encounter in our internal testing.  To resolve this as quickly as possible we are taking the following steps:

  1. In our next release, scheduled for October 10th, we will roll back the user configurable audio selection to Flash Player 26 levels.  This change should immediately resolve the problem that some customers have encountered with multiple audio devices on their system.
  2. Developers that are utilizing our new AudioDeviceManager API's can continue to do so, but any changes made will be local to the SWF being run and will be lost when the Flash process ends.  It will be up to the developer to remember and restore the user settings (if applicable).
  3. We will release a beta build of Flash player in the coming days for users to test these changes against.  Beta releases can be found on labs.adobe.com.  An update to this thread will be made when the beta is available.
  4. We will revisit this feature and determine what steps need to be taken to fully correct the behavior before rereleasing it in a future build.

We thank you for your assistance and patience while we address this issue. 

This topic has been closed for replies.

5 replies

Participant
October 10, 2017

Hi, I have sound issues on my mac and safari when trying to stream sound through my bluetooth speaker (Beoplay A2 Active). The sounds is chopping and shortly after the streaming stops and tries to buffer. Seems like the bluetooth connection interferes with flash player.

Flashplayer was updated yesterday to version 27.0.0.159

macOS Sierra: 10.12.6

Any thoughts?

Brgds

Andreas

jeromiec83223024
Inspiring
October 10, 2017

Flash Player doesn't know about the bluetooth speaker.  It just sends audio to the operating system's multimedia subsystems, which handle the details.

The range on bluetooth isn't great, particularly in real-world situations where you have obstructions and other wireless devices (phones, wifi, etc.) in close proximity.

There's not really anything you're going to do from Flash Player to help with the performance of your bluetooth speaker, but I bet that if you move the speaker and computer close to each other and remove phones and other radios, you'll see good performance.  Moving the speaker away slowly until the audio connection drops should give you a good idea of what the actual range is in your situation.

Participant
October 10, 2017

Ok, thanks. I'll try it out. I don't think it has something to do with distance. Maybe too much interference.

TheLastD0CT0R
Participating Frequently
October 9, 2017

chris.campbell

Is the fix still scheduled for October 10th? I did not see it in the list of patches scheduled for tomorrows release. Please confirm the date.

jeromiec83223024
Inspiring
October 9, 2017

What operating system are we talking about?

TheLastD0CT0R
Participating Frequently
October 9, 2017

Windows 10

edit: Windows 10 and Windows 7

Participant
September 30, 2017

Still no sound input in latest Chrome 61.0 - Flash can't record audio. No audio inputs in flash. Yandex browser 17.9 (chromium) same story.

I'm trying beta version 27,0,0,154  - No luck.

Also settings page is unavailable under chrome (404) - http://www.adobe.com/support/documentation/flashplayer/help/settings_manager.html

P.s. Older versions of browsers like opera 46.0 (chromium - Chrome 59) - OK! All works!

jeromiec83223024
Inspiring
October 7, 2017

Here's a working link to the settings manager:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

Where did that link that you're using come from?  I'm wondering if we have a bad link in one of the localized websites or something.

Participant
October 10, 2017

i get this link http://www.adobe.com/support/documentation/flashplayer/help/settings_manager.html

Fom Flash Player on web page > Right click > Global settings

So this is a bug.

Version 27.0.0.159 still get no sound inputs in chrome 61 @ Windows 10 64bit.
Any fix for that?

September 26, 2017

Do issues include the inability of Flash to recognize my external soundcard when I'm trying to watch HBONow? UPDATE: Installed beta per instructions above; problem appears resolved.

chris.campbell
Legend
September 25, 2017

We released an update with the change outlined above in today's Flash Player beta update.  You can download this for ActiveX WinXP - Win7, NPAPI and PPAPI here: http://labs.adobe.com/downloads/flashplayer.html

Download Adobe Flash Player 27 Beta for Desktops - Adobe Labs

Please feel free to provide any feedback on this thread and we'll investigate if required.