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Participant
May 26, 2016
Answered

Flash player

  • May 26, 2016
  • 1 reply
  • 571 views

I have a Macbook Pro, I have been trying unsuccessfully to download Adobe Flash player.  The version of it is AdobeFlashPlayer_21_a_install.dmg,. I have removed past installations from the computer, turned off my virus protection and temporarily shut off Safari.  So far I have not been able to do it.  I went to Apple for help, now I am here asking anyone else for any suggestions?  I appreciate any help I can get!  Thanks!

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Correct answer ridhij4208356012135538

Hi,

Just check the following links. They will help you in resolving the issue.

Flash Player Help

Adobe Flash Player Install for all versions

Installation problems | Flash Player | Mac 

If you still face issue then please provide the install.log file and the FlashPlayerInstallManager.log file.  To get the log file read Where do I find the Flash Player installation log on the Macintosh?  and upload the files to cloud.acrobat.com/send using the instructions How to share a document.

Let us know if you face any issues.

Thanks!

1 reply

ridhij4208356012135538
Adobe Employee
Adobe Employee
May 26, 2016

Hi,

Just check the following links. They will help you in resolving the issue.

Flash Player Help

Adobe Flash Player Install for all versions

Installation problems | Flash Player | Mac 

If you still face issue then please provide the install.log file and the FlashPlayerInstallManager.log file.  To get the log file read Where do I find the Flash Player installation log on the Macintosh?  and upload the files to cloud.acrobat.com/send using the instructions How to share a document.

Let us know if you face any issues.

Thanks!