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Participant
July 3, 2016
Question

Flash player

  • July 3, 2016
  • 2 replies
  • 871 views

I have windows 10 which is split to two users accounts, the main account flash works ok, the second account will not work, what do I need to do?

    This topic has been closed for replies.

    2 replies

    _maria_
    Legend
    July 11, 2016

    We are aware of this issue and have forwarded some forensic files to Microsoft for further investigation.  Some users have reported that a non-destructive reset of Windows helps solve the issue:

    As with any system reset, performing a back-up and ensuring you have media to re-install programs (if needed) after resetting is always recommended.

    Participating Frequently
    July 4, 2016

    Try deleting the complete Browsing History on the account that didn't work.

    Participant
    July 4, 2016

    Thanks staff, unfortunately did not work after clearing out all history.

    Carm01
    Legend
    July 10, 2016

    Is the second account an admin account

    Also you failed to tell us if the OS is 32 bit or 64 bit and the browser you are using?