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basharh27899634
Participant
December 9, 2015
Answered

Flash Player Active X Control and Widnows 10

  • December 9, 2015
  • 3 replies
  • 1279 views

Hello all,

I am facing a big issue with Flash Player (Active X) and Windows 10 Flash player on Windows 10 keeps crashing on all internet browsers ( IE 10, Microsoft Edge, Firefox and Chrome) and I can't find anything about the solution on Adobe website. The crash occurs with any website that contains Active X content including YouTube, Facebook and even Windows Media player is not playing movies now.

All the setting are set correctly, Adobe Flash Player add on is enabled, Active X filtering is disabled and I have the latest version of Flash player. Please help because this problem is preventing me from using almost all of the internet, including Adobe support website.

    This topic has been closed for replies.
    Correct answer basharh27899634

    ‌Thanks allot for your help. Looks like you guys and Microsoft work real fast , last night I got a Wnidows update and when it was done the problem was solved.

    Thanks again for your help

    3 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    December 10, 2015

    It's almost certainly related to your video drivers; however, there's currently a bug in Internet Explorer that prevents you from being able to disable Hardware Acceleration in the context of Flash.  We're working to resolve this with Microsoft, and you *will* be able to disable hardware acceleration after a future IE/Edge update; however, in the interim, if you can't find updated drivers that address the stability issue you're encountering, you may need to use Google Chrome or the 64-bit Firefox Beta and explicitly disable hardware acceleration there as a workaround.

    Instructions on disabling hardware acceleration can be found in the video troubleshooting guide:

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.

    B
    basharh27899634AuthorCorrect answer
    Participant
    December 11, 2015

    ‌Thanks allot for your help. Looks like you guys and Microsoft work real fast , last night I got a Wnidows update and when it was done the problem was solved.

    Thanks again for your help

    jeromiec83223024
    jeromiec83223024
    Inspiring
    December 11, 2015

    Well, we're not *that* fast.  it was probably in the pipeline already.  I'm betting you got a video driver update.

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