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Participating Frequently
September 15, 2017
Question

Flash Player ActiveX Silent Auto Update fails

Hi,

Flash Player ActiveX 25 is failing to auto upgrade to version 27.

mms.cfg Settings:

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

SilentAutoUpdateVerboseLogging=1

Could anyone please help to understand this verbose log file, or please provide a document that helps to interpret these log entries.

Log Entries:

2017-9-15+8-14-0.996 [info] 1620

2017-9-15+9-14-0.528 [info] 1614

2017-9-15+9-14-0.571 [info] 1615

2017-9-15+9-14-0.575 [info] 1618

2017-9-15+9-14-0.583 [info] 1619 1063

2017-9-15+9-14-0.665 [info] 1614

2017-9-15+9-14-0.668 [info] 1615

2017-9-15+9-14-0.673 [info] 1618

2017-9-15+9-14-0.677 [info] 1604

2017-9-15+9-14-0.679 [info] 1612

2017-9-15+9-14-0.680 [info] 1620

2017-9-15+10-14-0.637 [info] 1614

2017-9-15+10-14-0.637 [info] 1615

2017-9-15+10-14-0.640 [info] 1618

2017-9-15+10-14-0.642 [info] 1619 1063

2017-9-15+10-14-0.702 [info] 1614

2017-9-15+10-14-0.704 [info] 1615

2017-9-15+10-14-0.706 [info] 1618

2017-9-15+10-14-0.709 [info] 1608

2017-9-15+10-14-0.709 [info] 1604

2017-9-15+10-14-0.710 [info] 1612

2017-9-15+10-14-0.710 [info] 1620

2017-9-15+11-14-0.624 [info] 1614

2017-9-15+11-14-0.794 [info] 1615

2017-9-15+11-14-0.800 [info] 1618

2017-9-15+11-14-0.808 [info] 1619 1063

2017-9-15+11-14-0.907 [info] 1614

2017-9-15+11-14-0.909 [info] 1615

2017-9-15+11-14-0.911 [info] 1618

2017-9-15+11-14-0.914 [info] 1604

2017-9-15+11-14-0.914 [info] 1608

2017-9-15+11-14-0.935 [info] 1612

2017-9-15+11-14-0.936 [info] 1620

2017-9-15+12-14-0.386 [info] 1614

2017-9-15+12-14-0.387 [info] 1615

2017-9-15+12-14-0.391 [info] 1618

2017-9-15+12-14-0.394 [info] 1619 1063

2017-9-15+12-14-0.455 [info] 1614

2017-9-15+12-14-0.457 [info] 1615

2017-9-15+12-14-0.459 [info] 1618

2017-9-15+12-14-0.462 [info] 1604

2017-9-15+12-14-0.462 [info] 1608

2017-9-15+12-14-0.463 [info] 1612

2017-9-15+12-14-0.463 [info] 1620

Regards,

Thangaselvam

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    9 replies

    _maria_
    Legend
    September 15, 2017

    I'll need to review the entire log file.  Please upload the entire file to cloud.acrobat.com/send using the instructions at https://forums.adobe.com/docs/DOC-7161.

    If this is a 64-bit OS, the following 2 log files are required:

    • C:\Windows\System32\Macromed\Flash\FlashInstall32.log
    • C:\Windows\SysWOW64\Macromed\Flash\FlashInstall64.log

    Post the link to the uploaded file(s) in your reply.

    Also, what is the operating system(s) impacted?

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    Participating Frequently
    September 15, 2017