Flash Player ActiveX Will Not Install

Forum|Forum|15 years ago
March 22, 2010
3 replies
13325 views

I am having trouble getting the flash player (activex) for Internet Explorer 8 to install. I have tried following the Adobe "how to fix" document but it is still not working. I have ran the uninstaller, checked IE settings, cleaned the registry, temp files, etc. Still will not install. Running the standalone installer, the install dies while registering C:\Windows\system32\Macromed\Flash\Flash10e.ocx. I get a Adobe Flash Player ActiveX Setup error box: Failed to Install, for troubleshooting tips, please see http://www.adobe.com/go/tn_19166. This document did not help fix the problem.

Any help would be greatly appreciated.

This topic has been closed for replies.

J

jdmajor

Participating Frequently

Hi,

I understand that you might have already received the correct reply to your IE issue, but I did have the same problem and thought I could share what I had to do to clear my similar issue up.

I use Firefox as my primary browser, but still on occasion use IE. I couldn't get the Adobe Flash Player 10.045 to install using IE. I ended up having to :

> open IE > click on > Tools > Manage Add-Ons - which opens the Manage Add-Ons menu. This will show "All Loaded Add-ons". But it might not show Shockwave or Active X, so you will need to click (on the left column about half-way down) on the Show: "all add-ons". Not sure if yours will be the same as mine, but scroll down until you come to the Adobe Systems Incorporated (not for Adobe Reader, below that) and you should see Shockwave Flash Object and below that Shockwave Active X Control.

When I couldn't get IE to install the two above items, it listed getPlus.exe (I think that's the right name), as being in a directory called Program Files > NOS. I think it might have been hidden, but can't remember that. Anyway, as long as that directory and file was there, I couldn't get IE to allow Adobe to install the program. You will need to disable and/or delete that getPlus.exe v.1.6.3 because it's corrupted, then manually go to the NOS directory and delete it. (Also, I think there was a file in the Program Files > Macromed > Flash location also. Sorry, but I can't remember that.) Anyway, after you destroy the NOS file from your directory, restart your computer and go into IE again to see if it's still there.

After deleting the add-on and the getPlus.exe file, I was able to go to the Flash website at Adobe and the Flash Player 10.0.45 was installed. Just for info, anyone using Firefox the getPlus plugin will not allow Firefox to install Flash Player 10.0.45 either. Disable or Uninstall that plugin and download the Flash Player Plugin and install it manually.

hth,

jd

A

Anonymous

Hi, Not sure of the error, but do you have your security set at Medium for the Internet Zone? Tools>Internet Options>

Security Tab.

Are you the Administrator? You need to run with Admin. privileges.

Thanks,

eidnolb

R

ramsfield999Author

Participating Frequently

Yes, the security is at medium.

I have tried running as myself (member of Administrators group) and I have also tried running logged in as Administrator.

A

Anonymous

Hi, Always use the log in as Administrator. Have you cleared your Temp files, cookies etc. Internet Options, delete cookies, delete offline files and delete files. I would do that first, you can delete History if you want.

I would do that before you start another Uninstall/Install.

What Anti-Virus/Spyware/Firewall? Some of these will block the install of the AcitveX Control.

Thanks,

eidnolb

R

ramsfield999Author

Participating Frequently

BTW.... this is on a Windows XP SP3 32-bit installation.

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