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christas77128904
Participant
May 31, 2018
Answered

Flash player~ cannot sign in

  • May 31, 2018
  • 1 reply
  • 366 views

Hello

I Downloaded Flash player, It then prompts me to sign in, when I sign in, it doesn't accept my user name and PW, So i changed the PW, still will not open~ keeps saying Flash Player wants to make changes, type PWto allow this. AND NOTHING! anyone with this issue?

Thanks!

This topic has been closed for replies.
Correct answer John T Smith

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 31, 2018

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

christas77128904
Participant
May 31, 2018

Thank you! But when I put that in, it didn't accept it. So I was able to change PW, but now its my username that its not accepting. Im so frustrated

_maria_
Legend
May 31, 2018

The forum post What userid & password do I need to install Flash Player?  contains some links to Apple support documents that may be of assistance to you.