Flash player crashes continuously in Firefox--tried everything

Question

For the past few days Firefox browser videos requiring Flash player do not open but give me the 'crash screen'. It works fine with Internet Explorer because it is built in. I have tried all of the recommended fixes from adobe and and firefox.

I have enabled in firefox
I have disabled all plugins and extensions then tried enabling Flash Player
I have uninstalled and reinstalled Flash player a few times
I have tried adjusting Flash player settings
'' " deleting FPs cache, etc.

I have not been able to adjust FPs acceleration because it won't open in the support pages.

I have: a newer toshiba Satellite L70 (intel i7)

64bit

windows 8.1

I am stumped!

stefanma · Answer

I too have experienced a problem very similar to this and was hoping to find help here. Another person has experienced a very similar problem, but without response here: Adobe flash player freezes constantly

This all started when I updated to version 16.0.0.305. When I downgrade to version 16.0.0.296, the problem is resolved. However 16.0.0.305 is a bug fix that patches a critical zero day exploit, so I do not want to stick with it for very long.

I hope this is a known issue and Adobe will be releasing a patch for it soon.

Best Regards,

-Stefan

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