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Participating Frequently
June 12, 2012
Question

Flash Player Crashing

  • June 12, 2012
  • 1 reply
  • 2855 views

How do i get flash player to stop crashing? Here is the mozilla crash file that about:crash thing brought me to..  https://crash-stats.mozilla.com/report/index/b1efa9b8-9e76-4b60-9da5-e3a5b2120610   and also it seems like since i updated to 11.3 of flash player a lot more dmp files are appearing in "C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending"  so how do i stop the crashing of flash player plugin on firefox.? it seems to happen when i go to miniclip..  also libflashplayer.so told me i should post a new topic in one i was posting in before. Also I'm on windows 7 64-bit

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1 reply

libflashplayer_so
Inspiring
June 12, 2012

hi there.  just to confirm, when you say crash, you get prompts for the flash player crashing, correct?  or does the browser itself go down and you need to restart it? 

also, we hear of reports of crashing on the GM version on Win 7.  so, if you haven't already and you are comfortable, please apply service pack1 of the OS to see if that resolves your issue.

Participating Frequently
June 12, 2012

I get firefox saying the plugin crashed so No the browser itself doesn't. and I already have Sp1.  I went on geekshed (AN Irc chat) and they said a lot of people they know has had the flash player plugin crash a lot. I disabled protection mode on flash player I'm going to give it like 2 or 3 days to see if the crash happens again if it was to i will reply then.

libflashplayer_so
Inspiring
June 12, 2012

yes, we are seeing different reports so the reason we wanted group them.  also, there is a known incompatibility it seems with the real plugin.  you could re-enable ProtectedMode and uninstalling the real player to see if this is your issue.

reference:

http://helpx.adobe.com/flash-player/kb/crash-leaving-browser-page-flash.html