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Veowyn
Participant
April 16, 2011
Question

Flash player crashing every thing that uses sound

  • April 16, 2011
  • 2 replies
  • 1527 views

Hello,

I have 32 bit, windows 7, I use Mozzilla Firefox, and currently have Adobe Flash Player 10 Pluggin version 10.2.159.1 installed. Over the past few weeks I have had a very annoying problem: My flash player crashes, then so does any thing on my computer that uses sound (including windows media player). I have found that the only way to regain control of my comuter's sound, is to uninstall the Flash Player, then to uninstall Firefox, restart the computer, and reinstall them both. However, this fix is only temporary, as it happens again in a few days.

What is going on here? Is there some way to permanently prevent this from happening?

    This topic has been closed for replies.

    2 replies

    C
    campdc111
    Participant
    April 18, 2011

    I second this problem.  I've had it a few times this year so far.  It's not broswer specific, when flash crashes it affects all my broswers (Chrome, FF, IE, Opera) so it's clearly with the flash files.  Windows just updated over the weekend and now the problem is back.  I too see the correlation with sounds in Flash objects where the sound on my entire computer will stop working all together.

    A
    Anonymous
    April 16, 2011

    Hi, To be honest I don't really know. What I've seen this week is audio issues and haven't seen those for some time. Seems like some pattern or cause is being established. This latest FP update was only Security related so it's not that. The one prior effected Youtube videos and hardware acceleration and video card drivers. No sound issues were mentioned during that time either.

    The 4/12/11 Windows Patch Tuesday came out and may be effecting something. I haven't updated yet and haven't even had time to check what the Updates are about. If I'm not mistaken the one in March involved IE. Not sure on that, will have to look.

    Any Update from Windows for the IE, may have an effect, since Flash Player works thru the browser.

    I don't know if you have Flash Player Installed in IE or not, but if you do then the above may be an issue.

    With FF, FF4.0 has been erratic from those threads I've helped on. Some users have no problem with it and other users do.

    As far as I know they haven't updated yet; I heard it was coming but don't know when. The last I was over there a couple of weeks ago Mozilla said they had the previous version of FF for use.

    The only thing you may want to do is check to see if any new program you have Installed/Changed would have Installed a new plugin/addon/extension. Or if you have added any yourself. Extensions/Themes seem to conflict more than plugins/addons.

    Make sure that you have the Shockwave Flash plugin Installed in the FF browser and it's Enabled.

    Thanks,

    eidnolb

    V
    VeowynAuthor
    Participant
    April 16, 2011

    I do not have flash installed on IE, because the only thing I use IE for is to reinstall FF. Shockwave Flash is enabled on my FF browser. How would I check if any other programs added the extentions/themes?

    A
    Anonymous
    April 16, 2011

    Hi, Ok. See if this article helps, as it has screenshots:

    http://support.mozilla.com/en-US/kb/Uninstalling%20add-ons

    At least it shows you where they are.

    eidnolb

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