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October 24, 2016
Question

Flash player crashing with Firefox

  • October 24, 2016
  • 3 replies
  • 1031 views

I'm using a windows 10 laptop and flash player seems to consistently crash. Whats strange it will work randomly at times if I reload a few times but that only happens few and far between. I have the latest version of flash, I have tried disabling hardware acceleration and disabled flash protected mode as well. I can't even get this site to load without crashing. Adobe - Flash Player : Settings Manager - Global Privacy Settings Panel

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    3 replies

    jeromiec83223024
    Inspiring
    November 1, 2016

    This isn't a crash in Flash Player.  It's crashing in nahimicmsiosd.dll

    I'm not familiar with this DLL or the company that is associated with it, but here's a brief set of Google search results for it:

    https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=nahimicmsiosd.dll

    There seem to be a lot of similar complaints about other plugins (Unity) as well.


    I couldn't figure out what product it was, so I can't really tell you how to uninstall it.  I'm unclear on whether it's another plug-in, some adware you might have picked up, etc.  You could try searching the filesystem for that file.  You might get some clues based on the folder it lives in.

    jeromiec83223024
    Inspiring
    October 26, 2016

    Okay.  Please follow the directions in the previous post and provide some crash dumps so that I can examine them.

    October 26, 2016

    Where is about:crashes in Firefox?

    jeromiec83223024
    Inspiring
    October 26, 2016

    Oh, type it in the address bar. 

    Amrita Gangwani
    Adobe Employee
    Adobe Employee
    October 24, 2016

    Hi,

    Please reply with following details:

    1) Flash Player version

    2) Browser used

    3) URL or site which crashes for you

    4) If possible, a screenshot of the same.

    Thanks!

    October 24, 2016
    _maria_
    Legend
    October 24, 2016

    Hi,

    Is your Windows 10 system a 64-bit system?  If so, are you using the 64-bit version of Firefox?  If not, please try using the 64-bit Firefox, which is much more stable than the 32-bit version of Firefox, on 64-bit systems.  64-bit Firefox is available for download at Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

    --

    Maria