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cynthiav8507521
cynthiav8507521
Participant
September 14, 2016
Answered

Flash Player does not work for specific website (www.picmonkey.com)

  • September 14, 2016
  • 1 reply
  • 611 views
  • Operating system version: Windows 10
  • Web browser and version: Chrome 52
  • Flash Player Version: 23.0.0.162

I go to www.pickmonkey.com, click on "edit" and select a picture. Then it first says "initialization timeout" and then "Ruh-roh, Shaggy! We can't get the editor loaded. Please try refreshing this page, or restarting your browser. Still can't get PicMonkey to start? Your Flash Player may need to be updated. Get Flash​"

I seem to have the latest version, and tried all the problem solving steps provided here, but nothing helps.

This topic has been closed for replies.
Correct answer Kratika Agarwal

Please log a bug in our bugbase , file a bug over at http://bugbase.adobe.com/.

1 reply

Amrita Gangwani
Adobe Employee
Amrita Gangwani
Adobe Employee
September 14, 2016

Hi,

Please update your browser, relaunch it and try to load the URL again.

Thanks!

cynthiav8507521
cynthiav8507521Author
Participant
September 15, 2016

Thank you for your answer. I have the latest version of Google Chrome though, so there's nothing to update (it updates automatically)...

K
Kratika AgarwalCorrect answer
Participating Frequently
September 15, 2016

Please log a bug in our bugbase , file a bug over at http://bugbase.adobe.com/.

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