Flash Player does not work with Standard User, but will work when browser is "Run as Administrator"

Forum|Forum|12 years ago
May 6, 2014
2 replies
4335 views

I don't understand why this is happening, but Flash Player will not work when a Standard User is using the browser. It will only work when the browser is run as an administrator. Any way to fix this? I've tried to uninstall, and reinstall the player, and it still wouldn't work.

The user is on Windows 7, 64-bit. Using IE 10.

Flash not working for Standard User - YouTube

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jeromiec83223024

Inspiring

Typically, when we see this, it's the result of a too-restrictive security policy on enterprise workstations. If this is happening on a default Windows installation that's not a member of a domain, that would be atypical, and usually reflects something like corrupted filesystem permissions or problems with the user profile.

If you're a member of a Windows domain, you'll need to work with your system administration team to troubleshoot the issue and adjust their security rules in a way that allows you to do your work. In the unlikely event that they're unable to solve the issue, they're more than welcome to reach out to us, and we'll do our best to help.

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peterz42589493

Participant

Hi jeromiec83223024,

I have this exact same issue. We are using Win 10 - 1703 build and when a standard user logs on the flash plugin fails to be recognised. Chrome works fine its just Edge and Internet Explorer. If you logon as Administrator on the local Box flash works fine. Strange that Chrome works with local user but not Edge or IE in local user. If you create a local user and then add them to the local administrators group flash player also fails to be recognised. I've tried Active X which is not on, changed permissions on the IE browser, with no luck. This is with 450 PC's all attached to a domain with user domain logon permissions. Microsoft IE and EDGE fail while Chrome works fine. The only time Flash works correctly is if you are logged on as the local administrator.

Any help in finding this solution is appreciated.

jeromiec83223024

Inspiring

Flash Player is a built-in component of Internet Explorer and Edge on Windows 10. It is distributed by Microsoft. We don't have any control over installation, registry entries, permissions, etc.

You'll need to open a support case with Microsoft.

The one thing you might want to check is whether or not you experience this problem when running on a stock Win10 machine. My suspicion is that this is related to a Group Policy Object that you're pushing to clients attached to your domain.

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GaddyD17

Participant

I'm having a very similar issue. In my case, non-admin accounts (that are on a company domain) are unable to get the Adobe Help Page to indicate that Adobe is installed (says it's not installed or disabled) but, if on that same computer I login as a local admin the same Adobe site shows Adobe as perfectly installed. Why isn't Flash working for a non-admin account in this situation?

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GaddyD17

Participant

Any update to provide at all here guys? Again, in my situation, it's very much rights-related as a standard user doesn't even report that the flash player exists when testing it on the Adobe Flash Version Detection website (despite it showing up in Control Panel and under Add/Remove Programs). I've already tried giving the C:\Windows\System32\Macromed and files/subfolders appropriate permissions for the standard user and still nothing. If I either give the user in question full local admin rights or logon as the domain admin, then the Adobe Flash Version Detection website says Flash is installed and Flash works fine.

Thoughts???

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GaddyD17

Participant

Thought I would try once more - an anyone help with this problem?

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