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bethp95073166
bethp95073166
Participant
July 16, 2016
Answered

Flash player download issue for mac

Hi I'm trying to download flash player on my Mac and I keep getting the message

413 

Header Length too Large

Can anyone tell me what I'm doing wrong?

Thanks heaps

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    _maria_
    _maria_Correct answer
    Legend
    July 18, 2016

    Hi,

    this is due to too many *adobe.com cookies in the browser.  Delete these and the file will download.  This is a known issue, however, I do not have an estimate as to when it'll be fixed.

    --

    Maria

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    3 replies

    _maria_
    _maria_Correct answer
    Legend
    July 18, 2016

    Hi,

    this is due to too many *adobe.com cookies in the browser.  Delete these and the file will download.  This is a known issue, however, I do not have an estimate as to when it'll be fixed.

    --

    Maria

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    bethp95073166
    bethp95073166Author
    Participant
    July 18, 2016

    Thanks heaps. That worked perfectly!

    Sent from my iPhone

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    Amrita Gangwani
    Adobe Employee
    Amrita Gangwani
    Adobe Employee
    July 16, 2016

    This issue can arise due to existing cookies in web browser cache. Clearing the browser cache and cookies should resolve the issue:

    1. Quit the current download
    2. Clear the browser cookies and cache. For more information on how to do this, see How to clear browser cache and cookies.
    3. Download Flash Player again
    Translate
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