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campusl44789342
campusl44789342
Participant
November 15, 2019
Answered

Flash player download link in distribution site not working PPAP MSI

  • November 15, 2019
  • 2 replies
  • 415 views

Flash player download link in distribution site not working PPAPI MSI 32.0.0.293

    This topic has been closed for replies.
    Correct answer campusl44789342

    It was only the one link. ppapi MSI.  all other links worked fine including ppapi exe.  refresh and tried multiple times from only firefox.  Tested this again a few minutes ago (without and addtional refresh) and it is working again.

    2 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    November 15, 2019

    Which OS and browser are you using?  We have received these reports in the past, however, we're not able to reproduce, so it makes it difficult to troubleshoot.  What we have found is that:

    • this is isolated to Chrome
    • some ad-blockers contribute to the behaviour, so if you're using an ad-blocked, disable it, then refresh the page
    • if you're downloading more than one file, refresh the page between downloads - this usually helps.
    campusl44789342
    campusl44789342AuthorCorrect answer
    Participant
    November 15, 2019

    It was only the one link. ppapi MSI.  all other links worked fine including ppapi exe.  refresh and tried multiple times from only firefox.  Tested this again a few minutes ago (without and addtional refresh) and it is working again.

    G
    Giovannidiblasi8656
    Participant
    November 15, 2019

    7

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