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A
Anonymous
May 16, 2016
Question

Flash player download page is blank!

  • May 16, 2016
  • 1 reply
  • 306 views


I have a license to distribute flash player and I'm having a bit of difficulty because the page after I log in has only a title on it.  No links.  No content.  Nothing to download.

I *could* go with the download that the general public uses, but I don't need all of the add-ons and a good number of my machines do not have direct internet access.

Who do I contact to let Adobe know they have a problem with their website?

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
May 16, 2016

Hi,

Do you access a localized version of the page, or a non-localized?  If localized, what is it?

I had just accessed the site before seeing your message and the content displayed correctly.Can you clear the browser cache/cookies (or at least those for *adobe.com) and try again?  Please post back if the content displayed or not.  If it persists, what OS and browser are you using?

--

Maria

A
Anonymous
May 16, 2016

I tried IE7, IE9, Chrome, and Firefox on multiple different computers.  The page did _eventually_ show up, but it took over 10 minutes for it to render.  It was more than enough time for me to figure out how to post this question even though I've never posted in these forums before.

I also see I'm not the only one experiencing this issue.  I'm set for the moment, but that page needs some help.

_maria_
_maria_
Legend
May 16, 2016

Hi,


Thanks for the update. I'll escalate this to the licensing team.

--

Maria

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