Flash Player for Video Sharing ( for use with Blujeans Video Conferencing)

Question

Our Windows 7 Systems currently have flash version 24,0,0,194 installed. We use a desktop video conferencing service called BlueJeans. In the app you can play video to all on the call. The first time you try to play or view a video through the call you are prompted to install flash. The version of Flash that Bluejeans states we need is called Flash Player for video sharing. The links they have to the software can be viewed at this link on the BlueJeans Support Site

I am trying to install the version for Windows 7 which is listed as flashplayer22_ra_install_win7.exe This appears to be a bootstrapper file that connects to adobe and downloads the player to install however the process fails within seconds of install. I want to find out more about this player if anyone has used it before. I am also looking for the actual install file and not the bootstrapper file since I need to install this on many PCs and Can't find it anywhere.

Can someone assist?

_maria_ · Answer

Hi,It's failing because BlueJeans support has an old, out-dated version of the Flash Player online (bootstraper) installer. There is no such thing as 'Flash Player for video sharing' it's simply Flash Player. If you need to install Flash Player on multiple systems in your organization, you'll need to obtain a distribution license (most use cases are free). To do so, please go to Adobe Flash Player Distribution | Adobe to submit the request for the distribution license. You'll then receive an email with the link to the distribution page to download the full (non-bootstrapper) installers that you can deploy within your organization. Most requests are processed fairly quickly, but can take up to 2-3 days for you to receive the email. If yo don't receive the email within that time-frame, private message me the email address used to to request the distribution license and I'll follow-up with the licensing team. To send a private message, click on my user-name link and then on the 'Message' button link. For reference, please include a link to this discussion topic.Thank you.--Maria

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