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Shasa01
Participant
October 2, 2013
Answered

Flash Player help

  • October 2, 2013
  • 2 replies
  • 706 views

My computer says it has the latest Flash Player but other websites like Youtube and Hulu says it doesn't. I even checked the "manage add ons"  and it os there but the websites still says no. What do I do?

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Correct answer kglad

what version does this show you have:  http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

if it's 11.8.800.168, you have the latest version.  if you don't have that version, links are on the above page to update your player.

if you have trouble updating, uninstall your flash player and then update, http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

2 replies

pwillener
pwillener
Legend
October 5, 2013

Since you mention "manage add ons" I assume that you use Internet Explorer.  See also http://forums.adobe.com/thread/867968

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 2, 2013

what version does this show you have:  http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

if it's 11.8.800.168, you have the latest version.  if you don't have that version, links are on the above page to update your player.

if you have trouble updating, uninstall your flash player and then update, http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

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