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Participating Frequently
June 5, 2017
Answered

Flash player IE 11 Windows 10 : confused

  • June 5, 2017
  • 1 reply
  • 11880 views

Hi, I have been prompted to update Adobe Flash player 22 Active X version 22.00.1.192 . I am using Windows 10 and have IE 11 installed but I very rarely use it. I thought that Windows 10 updated Flash player, I get updates for Adobe from windows 10. When I tested Flash player on IE 11  it said I had version 25.0.0.171 -up to date. In manage  add ons I have Shockwave Flash object version 25.0.0.171 listed but no Flash player 22 Active X. In programs Flash player 22 Active X version 22.0.0.192 is listed and Flash player 25 NPAPI version 25.0.0171 but not Shockwave Flash object 25.0.0.71.

I am not very tech savvy and am confused about the above information and its significance. Can anybody explain what, if anything, I need to do. I upgraded from Windows 8.1 to Windows 10 about a year ago.

    This topic has been closed for replies.
    Correct answer _maria_

    Hi, Windows removed Flash Player 22 Active X from control panel. I ran the Kaspersky updater and it came back up to date.Does this solve the issue ?


    Yes. However, it's still a mystery as to how the entry was created.  Since I wasn't able to reproduce the behaviour, it's difficult, at best, to investigate further.  I apologize it took so long to resolve the issue.

    --

    Maria

    1 reply

    _maria_
    Community Manager
    Community Manager
    June 5, 2017

    As of Windows 8, Microsoft embeds Flash Player ActiveX Control in IE, and all updates are distributed by Microsoft via Windows Update.  The embedded version does not display in the list of installed programs as Microsoft considers it a component of IE (and Edge in Windows 10).

    Shockwave Flash Object and Flash Player ActiveX Control are the same thing, just referenced differently.

    Was this previously a Windows 7 system that you upgraded to Windows 8.1?

    Participating Frequently
    June 5, 2017

    Hi, thanks for your response. No its a PC that came with Windows 8 or 8.1 installed, 8.1  I think, I then upgraded to 10 almost immediately. Thankyou for the explanation re Shockwave. I am still not sure what to do about FlashPlayer 22 which is installed and I presume was a 'legacy' that installed when I upgraded ? I am not sure whether it is OK to just uninstall it if it is serving no purpose ?

    _maria_
    Community Manager
    Community Manager
    June 5, 2017
    I have been prompted to update Adobe Flash player 22 Active X version 22.00.1.192

    Is this a typo?  There is no such version 22.00.1.192, but there was a version 22.0.0.192, released June 2016.

    Where is the prompt coming from?  Is it a website or a pop-up dialog window?The next time it displays, can you please take, and post, a screenshot?  See How do I attach a screenshot?​  If it's a  website, what is the URL to the site that is prompting to update Flash Player ActiveX?

    The embedded version of Flash Player doesn't prompt for updates, as all updates are released by Microsoft via Windows Updates (on the 2nd Tuesday of the month), as such, it's odd that you are being prompted to update it.

    The reason I asked if this was an update from Windows 7 is that I have seen a couple of reports where an update from Windows 7 > Windows 8.1, or Windows 7 > Windows 10 left artifacts of the non-embedded version of Flash Player ActiveX that was used by IE in Windows 7.  But since this is a machine that came with Windows 8/8.1 there shouldn't be any entry in the list of programs in the Control Panel for Flash Player ActiveX, as the embedded version doesn't create an entry in the list of installed programs in the Control Panel.

    Please provide the following screenshots:

    • Control Panel > All Control Panel Items > Flash Player > Updates tab.  For example:
      • The above screenshot, from a Windows 10 system, does not list the Flash Player ActiveX Control version since Flash Player ActiveX is embedded in IE/Edge. This only versions that can be updated manually (outside of Windows Update)
    • Flash Control Panel > All Control Panel Items > Programs and Features showing all Flash Player entries
      • Make sure the following columns are visible in the screenshot: Name, Publisher, Installed On, Size, Version
        • If these columns are not visible, right-click in an empty area in the list of programs and select Sort by > More.  In the Details window place a check-mark in the box next to these column names and click OK.  For example:
    • Directory listing of C:\Windows\System32\Macromed\Flash and C:\Windows\SysWOW64\Macromed\Flash (if this is a 64-bit OS).  Make sure the following columns are visible in the screenshot: Name, Date modified, Type, Size.  For example:


    Thank you.

    --

    Maria