Participant

Question

Flash Player install

Forum|Forum|10 years ago
May 31, 2016
1 reply
491 views

I have Apple MacBook Pro.

Have just installed El Capitan 10.11.5

Have successfully downloaded Flash Player installer.

But install process continually fails after about 75% completion.

I have been through the whole process with an Apple tech.

So I think I can say that every possible fault that might exist within the Apple installation has been checked.

But still it fails to install and he has been told by a superior tech that this is a Adobe problem.

Can someone please help

Happy to give a phone number if it helps.

This topic has been closed for replies.

jeromiec83223024

Inspiring

Please check out the installation troubleshooting guide for mac:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Collecting and posting the logs may help us improve the product, and the links to the offline installers at the bottom of the guide should get you going.

M

marks29060861Author

Participant

Hi there,

THANK YOU…

IT’S INSTALLED AT LONG LAST.

However to update…

This bit below is slightly different…

I’m running 10.11.05

And this bit looks slightly different on 10.11.05

ALLOW PLUGS IN’S I ticked

DOUBLE CLICKED on “PLUG IN SETTINGS"

Then TICKED THE “ALLOW” boxes in the next screen

Click the Security tab.

Ensure that Enable JavaScript is selected.

Ensure that Allow Plug-Ins is selected.

Next to Allow Plug-ins, click Manage Website Settings

Mac OS X 10.8 and 10.9

Also by downloading from this link rather than direct from ADOBE… actually opened a different Installer process than had been originally been opening

Flash Player for Safari and Firefox - NPAPI <https://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg>

I HOPE THIS HELPS ANYONE ELSE HAVING PROBLEMS.

WIFF.

T +44 (0)207 622 1725

UK M +44 (0)7770 697118

wiff@dircon.co.uk

jeromiec83223024

Inspiring

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