Skip to main content
August 24, 2016
Question

flash player install

  • August 24, 2016
  • 1 reply
  • 324 views

Hi

when trying to install flash player the password is wrong and not letting me install. I have changed my password on the adobe  site but its not the same as the install and its not prompting to change a password. 

can adobe person help.

thanks,

This topic has been closed for replies.

1 reply

_maria_
Legend
August 24, 2016

This is the operating system, not Flash Player, prompting for the password.  See the FAQ What userid & password do I need to install Flash Player?  for assistance.

August 24, 2016

the little box "Install Adobe Flash player wants to make changes. Type your password to allow this."  I followed the link you sent and it didn't work.  How can I get the password? 

John T Smith
Community Expert
Community Expert
August 24, 2016

When you are installing or updating, that is MOST LIKELY your computer operating system asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902