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Participating Frequently
October 29, 2014
Question

Flash Player Install Manager[681:16322] Install failed with error code: 30

  • October 29, 2014
  • 1 reply
  • 944 views

OS 10.10, MBP 2011 i7, latest updates. I ran the installer by opening up the app package and invoking the install via terminal. at the 75% mark ( download finishes ) the installer fails. in the terminal I got this maybe helpful error message. any idea on getting flash to install ? its worse because I've run the uninstaller so parts of various websites don't work now

S

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1 reply

Participating Frequently
October 29, 2014

ok, its a permissions error because the installer isn't at the right run level, even asking for my admin password. if I do

sudo Install Adobe Flash Player.app

[enter password]

Installer now runs. it generates a bunch of error messages in the terminal

Install Adobe Flash Player[744:19476] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder:  dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): Library not loaded: /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit

  Referenced from: /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder

  Reason: image not found

——— does this about 10 times ending like this -------

2014-10-28 22:03:10.831 Install Adobe Flash Player[744:19476] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder:  dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): Library not loaded: /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit

  Referenced from: /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder

  Reason: image not found

2014-10-28 22:03:47.190 Adobe Flash Player Install Manager[764:19989] Install failed with error code: 17.

the install actually finishes though  and flash is working… YAH ! but only a semi uber geek would ever figure this out or think to try it. please fix the installer as its got a problem under 10.10

_maria_
Legend
October 29, 2014

Hi Steven,

What installer are you using to install via terminal?  Is this the shim installer downloaded from get.adobe.com/flashplayer, or the offline/standalone installer (e.g. downloaded from Installation problems | Flash Player | Mac)?  In either case, the OS requires the admin password to install Flash Player.  However, I'm interested to find out which installer is returning the output you're seeing.  Also, what's the command-line argument you're using to install from terminal?

--

Maria

Participating Frequently
October 29, 2014

Hi Maria,

I downloaded from the automatic update link. it started the 3 step process. it appears to be the installer which downloads the actual flash components from the web.  the file name is AdobeFlashPlayerInstaller_15_ltrosxd_amc_aih.dmg  1.2mb but I also got AdobeFlashPlayerInstaller_15_ltrosxd_aaa_aih.dmg the first time I downloaded it. just a random hash at the end ? either way my regular normal account is an admin account, other installers aka VISE work fine, other admin tasks work with my account.

I opened the installer package, navigated to contents/macos/install adobe flash player and ran it via SUDO.

sudo /Volumes/Adobe\ Flash\ Player\ Installer/Install\ Adobe\ Flash\ Player.app/Contents/MacOS/Install\ Adobe\ Flash\ Player

[password]

error msgs about divx

completes error code 17

S