flash player install manager not staying checked in OS 10.11 parental controls

Forum|Forum|10 years ago
June 23, 2016
2 replies
976 views

Every time Flash Player auto updates, it removes the check from OS 10.11 Parental Controls. This stops it from being able to update or is at least causing issues with other flash based applications as the flash player install manager and the application using flash player are fighting for control. in our flash application, a user is trying to enter their login credentials and it keeps de-activating the field where they are typing, forcing them to have to constantly be clicking back in the field to enter their credentials. It also happens as they type into a text box in the same flash app. why can't the flash player install manager stay checked or is there a way to make sure it is always checked?

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R

RNBJOSHAuthor

Participating Frequently

it is not asking for a password. it is simply unchecking the option from Parental Controls because the Adobe Flash Player update changes the file and the OS then unchecks it by default.

K

Kratika Agarwal

Participating Frequently

Hi,

This is the operating system, not Flash Player that is prompting for the password. Please see What userid & password do I need to install Flash Player? for assistance.

R

RNBJOSHAuthor

Participating Frequently

it is not asking for a password. it is simply unchecking the option from Parental Controls because the Adobe Flash Player update changes the file and the OS then unchecks it by default.

jeromiec83223024

Inspiring

I understand what you're talking about, and have a pretty good guess about why this is happening.

As a workaround, you might just install Google Chrome and enable it on the kid's account instead of Safari/Flash Player. Chrome bundles Flash Player as a built-in component and updates are handled within Chrome itself, which would avoid the situation where parental controls sees the updated Flash Player as a distinct application from the previous version.

It's an interesting problem, and I've filed a bug on your behalf:

Bug#4167875 - Flash Player is removed from the list of authorized applications for a Parent Controlled user account on M…

I don't believe that the fix for this is trivial, or that it would happen very quickly which is why I'm recommending the Chrome path, but I could be wrong. Once a fix becomes available, we'll update the bug, and you can subscribe to it for email notifications.

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