Participant

Question

Flash Player Installation

Forum|Forum|9 years ago
October 15, 2016
4 replies
1509 views

I too am having problems installing version 23.0.0.185 on with Safari OS X El Capitan. Stops installing at 90%. Appears many others are having the same problem, but I haven't seen a response fix from Adobe as yet. What's up?

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RadioRoz

Participant

I cannot upgrade to Sierra, and suddenly Flash won't install this month after switching to a new hard drive. I also don't know if I have followed the attaching files directions correctly in order for a staff person to check my logging. Have tried two methods of installing, even after uninstall. The "allow Adobe Flash Player" option does not appear in Safari allowable plug-ins list.

OS X El Capitan 10.11.6

MacBook 13" Late 2008

Kingston 480GB SATA SSD

Capacity:

https://files.acrobat.com/a/preview/891b4757-7478-4cf5-b4c4-145133c850c9

_maria_

Legend

Hi RadioRoz

Please provide the install.log file as well. We need both the install.log and FlashPlayerInstallManager.log files for the same installation attempt. Please configure your system to obtain both files and then upload them to cloud.acrobat.com/send. The FAQ Where do I find the Flash Player installation log on the Macintosh? contains instructions to configure your system to obtain both files for the same installation attempt.

Thank you.

--

Maria

allenb52288322

Participant

I have the same problem as Linda and Clare. I have uninstalled an older version of Adobe Flash, quit Safari, but still cannot download the Flash Player. Here is a link to my Adobe_ADM.log and Adobe_GDE.log files:Shared Files - Acrobat.com

Allen

L

lindah52474185Author

Participant

I upgraded to OS Sierra and was able to download flash player.

S

Satinder S Bains

Participating Frequently

Thanks for the confirmation linda. We are happy to know that your problem is resolved.

S

Satinder S Bains

Participating Frequently

Please try the links in the "Still having Problems" section @ Installation problems | Flash Player | Mac

A

Anonymous

Exactly the same problem here. I tried everything as well. I installed version 10.11.16 Safari OS X El Capitan. I de-installed flash player. I restarted everything. I checked that Safari allows flash player to run. STILL does not work and stops at 90%. I need this for work asap, please let us know if there is a solution.

ridhij4208356012135538

Adobe Employee

Hi,

Could you please provide Adobe_ADM.log and Adobe_GDE.log files from the affected machine. To get the location of these logs you can go through Where do I find the Flash Player installation log on the Macintosh? Share the logs, to see how to do the same please go through How to share a document. Post a link of the uploaded logs here.

Thanks!

A

Anonymous

Shared Files - Acrobat.com

Hi i can only get the information for the second file. When I bookmarked the place and downloaded adobe flash player, nothing new appeared in the downloaded log.

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