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chels0723
Participant
September 27, 2010
Answered

Flash player installation fails on Mac?

  • September 27, 2010
  • 1 reply
  • 11788 views

I have an iMac OS X version 10.6.4 not even 2 months old yet and I goofed today and accidentally uninstalled my flash player.

Now when I go to install it again from the adobe site it downloads but when it gets to the installation process it makes it to 5% and says "this installation failed". I've been working at this all day to try and repair and i've searched everything I could think of looking for someone whose had this happen but I can't find any solutions.  I also have safari and firefox, I've tried the download on both. Any suggestions?

    This topic has been closed for replies.
    Correct answer pwillener

    Check also this page if it is of any help: http://kb2.adobe.com/cps/865/cpsid_86551.html

    1 reply

    pwillener
    pwillener
    Legend
    September 28, 2010

    On Windows the FP installer creates a log file (FlashInstall.log) in the install folder; does it also on a Mac?  Can you find any info in there why the installation failed?

    C
    chels0723Author
    Participant
    September 28, 2010

    No I can't really find any kind of information which is the most frustrating part of it all.  Because it starts to install and then it just stops and says that it failed. I can't understand why it won't just install.

    pwillener
    pwillener
    Legend
    September 28, 2010

    Sorry, I do not really know anything about Macs.  Have you tried the Mac installer from http://www.adobe.com/products/flashplayer/fp_distribution3.html - download it to disk, then close all browser windows and run the downloaded installer.

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