A

Anonymous

Question

flash player installed, disabled

Forum|Forum|8 years ago
July 23, 2017
3 replies
880 views

I have Microsoft Edge, windows 10 and when I go to settings, advance, flash player switch is on but test on site states that is it disabled. I have switched it off refreshed then turned it back on and refreshed and it still wont play and the test shows that it is till disabled. Do I have to uninstall and reinstall it? any and all information is greatly appreciated

This topic has been closed for replies.

T

todds28746408

Participant

I have the same issue when I try to watch TV using Uverse it tells me to make sure Flash is enabled and when I check settings it shows it is on. And like you when I check with Adobe's website it says Flash is disabled.

This all seemed to start after Microsoft pushed their latest security update I spent 2 hours on the phone with them trying to get a resolution they even restored my system to a previous date with no luck so they shipped me over to Adobe.

_maria_

Legend

If this is on Windows 10 Creators Update (Version 1703) the behaviour you are experiencing is most likely due to Microsoft's click-to-play implementation, which disables Flash Player by default and users must enable Flash Player on a per site basis. For more information, see Extending User Control of Flash with Click-to-Run - Microsoft Edge Dev BlogMicrosoft Edge Dev Blog. Per this Microsoft tech note "If the website you are visiting is trying to show you Flash content and you do not see the puzzle piece in the address bar please click the Ellipses, go to “Send Feedback” in the menu, then “Report site issue”, and write in the description that you believe this site is not working due to Flash Click-to-Run."

if you continue to have issues with Edge's implementation of click-to-play, please contact the content provider and/or Microsoft for assistance: https://support.microsoft.com/ or Microsoft Community

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todds28746408

Participant

The answer you sent me was correct but I don't see any option to select "correct" below your response.

Thanks!

ridhij4208356012135538

Adobe Employee

Hi,

What version of Windows 10 are you using. To know the version of your OS and for the steps to be followed post that, please refer to Troubleshooting Flash Player on Microsoft Edge page.

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fatimahA

Participant

I also try the allow thing over and over it allow but not working

_maria_

Legend

Hi fatimahA ,

Please provide the following information:

link to the page you are attempting to view Flash content
Windows 10 operating system version: Settings > System > About
- Provide the following information: Edition, Version, OS Build

Thank you.

--

Maria

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fatimahA

Participant

I`ve the almost the same issue my flash player is working fine in YouTube but when it come to websites is not working in any browser I have

although I have the latest update I checked the sitting ether for the browser or the global one nothing work white screen is what I`m seeing

I even display the anti virus same

I really don`t know what to do

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