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Participant
July 20, 2013
Question

Flash player installed,my pc can not shutdown

  • July 20, 2013
  • 1 reply
  • 583 views

As the title,before installed my pc can shutdown normailly.

I restore the pc and it can shutdown normally

Installed again , it can't shutdown again

it will stop at "windows is shuting down".

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PS:the version I installed before is 11.2 beta and now no matter whether I uninstall it or not the pc can not shutdown anyway  T_T

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1 reply

pwillener
Legend
July 20, 2013

Can you find anything in the Event Viewer what is preventing the shutdown?

Participant
July 20, 2013

The events happened near the shutdown time seems not prevent the shutdown.

I try to uninstall the program and move all related files as possible , but  it still can't be ok...

pwillener
Legend
July 21, 2013

If you look in the Task Manager's Processes tab, is any Flash Player component running, e.g. FlashPlayerUpdateService.exe ?