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M
macandrew
Inspiring
March 17, 2015
Question

Flash Player installer blocked by Safari - but Safari is not running

  • March 17, 2015
  • 1 reply
  • 3068 views

Running the Flash Player v17 installer - it stops and tells me to quit Safari.

Only problem is: Safari is not running.

And if that wasn't enough, the link on the Support page for installing Flash on Mac links to the Windows support page.

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
March 17, 2015

Hi,

Please ensure you quit out of Safari, closing the browser window still leaves the application running.  Please see How do I quit Safari (or another browser/app) in OS X

--

Maria

M
macandrewAuthor
Inspiring
March 19, 2015

??? What do you think the phrase, "Safari is not running" means?

_maria_
_maria_
Legend
March 19, 2015

Hi macandrew,


Many people come here saying "Safari is not running" when in fact Safari is running because they've only closed the browser and don't actually quit out of Safari.  The previous response usually answers their question.  There's a possibility that some other process is being identified to the installer as being a Safari process.  You can either launch Activity Monitor and look for such a process If it's running, terminate it, or restart your machine ensuring no apps that may use Flash Player are started automatically upon log on and install Flash Player.  This ensures nothing is running that will interfere with the installation.

--

Maria

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