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August 21, 2010
Question

Flash Player installs but won't play files

  • August 21, 2010
  • 3 replies
  • 10912 views

HI,

I am tearing my hair out with flash player.  Never had any problems with it before and now cant open .swf files.

Flash player installs correctly but can't open .swf files.  I get windows can't open this file box.

I have windows 7 it's 64 bit.  but my IE is running in 32 bit.  I have IE8.

I dont have macromedia folder in system 32.

I am struggling to disable mcafee.

In the manage add ons section, shockwave flash object is enabled.  I don't have the other flash file.

PLEASE HELP!!!

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    3 replies

    pwillener
    Legend
    August 22, 2010

    SMILEY786 wrote:

    Flash player installs correctly but can't open .swf files.  I get windows can't open this file box.

    These are local Flash files - not embedded in a web page?

    If so, the standard Flash Player is just a browser add-on, it is not a standalone player.

    To play local Flash files you either need Adobe Media Player, or the standalone Flash Player (projector).

    August 21, 2010

    Hi, Go to C:\Windows\SysWOW64\Macromed\Flash  Open Flash and post back all files listed. If you use any browser that is non-IE, you'll have NPSWF files also. Right click on any and then click on Properties to obtain the version numbers.

    If you have any non-IE, then look in plugins for a SWF and it will have a version number and be Enabled.

    You already said you have Shockwave Flash Object and it is Enabled. What version is showing?

    If you have McAfee, then that is most likely your problem. Go to Add/Remove or Program and Features via Control Panel and Remove any listing of McAfee. Then go to this site and follow Steps ! & 2 only. Wait until you receive the "Successful"

    message and be sure to Reboot when finished. Check any add ons to make sure none of McAfee are there. Don't do anything with your computer while this is running.

    http://service.mcafee.com/FAQDocument.aspx?id=TS100507&lc=1033&pf=1

    Thanks,

    eidnolb

    SMILEY786Author
    Participating Frequently
    August 21, 2010

    In macromed I have

    Flash folder - flash10i.ocx, flash install, flashutil10i_activex.dll, install

    shockwave 8 - activreader.x32

    shockwave 10 - activreader.x32

    Shockwave flash object version 10.1.82.76

    Will try mcafee bit now.

    Thanks

    Hi, Go to C:\Windows\SysWOW64\Macromed\Flash  Open Flash and post back all files listed. If you use any browser that is non-IE, you'll have NPSWF files also. Right click on any and then click on Properties to obtain the version numbers.

    If you have any non-IE, then look in plugins for a SWF and it will have a version number and be Enabled.

    You already said you have Shockwave Flash Object and it is Enabled. What version is showing?

    If you have McAfee, then that is most likely your problem. Go to Add/Remove or Program and Features via Control Panel and Remove any listing of McAfee. Then go to this site and follow Steps ! & 2 only. Wait until you receive the "Successful"

    message and be sure to Reboot when finished. Check any add ons to make sure none of McAfee are there. Don't do anything with your computer while this is running.

    http://service.mcafee.com/FAQDocument.aspx?id=TS100507&lc=1033&pf=1

    Thanks,

    eidnolb

    >

    SMILEY786Author
    Participating Frequently
    August 21, 2010

    Hi,

    I have uninstalled mcafee, uninstalled, installed flash player.  Still not working.

    SMILEY786Author
    Participating Frequently
    August 21, 2010

    Anyone?

    SMILEY786Author
    Participating Frequently
    August 21, 2010

    I can see the clip on adobe website.